Sales Support Engineer

Sales Support Engineer

Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary

As a Sales Support Engineer you will provide technical and commercial sales support for Caterpillar Switchgear products. This includes assisting Outside Sales personnel and dealers with product application, and quotation support. Work on a team with other Sales Support Engineers who perform the same role for their assigned regions. The incumbent manages the completion of work assignments and coordinates closely with Outside Sales to support the dealers.

What You'll Do

• Recognize which products should be offered based on the customer's request for quote
• Review Customer Drawings and Specifications and provide clarifications, exceptions, and deviations as required with bids
• Use design configurators to build conceptual switchgear layouts to feed the costing tool
• Use costing tools to provide costing for custom applications
• Develop Sales Proposals
• As quotes become orders, create the Order Entry tasks necessary to facilitate the transfer of the project to the project execution teams

What You Have

Working knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.

Basic understanding and knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Basic understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Working knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Experience or understanding around the electrical industry, power generation and/or distribution necessary.

Additional Information

Location of this position is Alpharetta, GA and does not offer relocation assistance. This position requires 5-day-a-week in office availability. 10% or less travel expected.

Summary Pay Range: $95,640.00 - $143,520.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

This position requires working onsite five days a week. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.

As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.