Network Operations Engineer I (intern) - Unites States

Wireless Core Network Operations Engineer

Join a dynamic group of engineers dedicated to maintaining and optimizing Cisco's wireless core network infrastructure. Our team collaborates closely to ensure operational stability and deliver seamless wireless data and IoT services. We value continuous learning and innovation in mobile core technologies. You will work alongside expert engineers passionate about telecom operations and service assurance. Together, we drive excellence in network performance and customer experience.

As a Wireless Core Network Operations Engineer, you will monitor and support critical mobile core systems including EPC, IMS, and 5G Core. Your work ensures high availability and performance of wireless data and IoT services. You will contribute to troubleshooting, performance monitoring, and operational stability. This role offers hands-on experience with cutting-edge mobile network technologies. Your efforts directly impact the reliability and quality of Cisco's wireless services.

Minimum qualifications:

• Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Relevant fields include Electrical Engineering, Telecommunications, Computer Engineering, or related field
• Hands on experience in wireless core or IP networking environments
• Basic knowledge of 3G/4G/5G Core components (e.g., MME/AMF, SGW/PGW/UPF)
• Familiarity with IP networking protocols (TCP/IP, DNS, routing, switching)
• Proficient with Linux command-line navigation

Preferred qualifications:

• Exposure to telecom protocols such as Diameter, GTP, SCTP
• Experience with network monitoring or ticketing tools (Nagios, Grafana, Splunk, ServiceNow)
• Knowledge of virtualized/cloud-native platforms (VMware, OpenStack, Docker/Kubernetes)
• Basic scripting skills in Python, Bash, or Shell for automation

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.

The applicable full salary ranges for this position, by specific state, are listed below:

• New York City Metro Area: $44,000.00 - $185,000.00
• Non-Metro New York state & Washington state: $44,000.00 - $185,000.00

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.