Outside Heavy Duty Salesperson - Remote Eligible

Local Outside Salesperson

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? If so, we invite you to explore opportunities with our Traction stores. Position Summary: The Local Outside Salesperson provides the highest levels of customer service, promoting the entire line of Heavy-Duty products and programs, calling on new and existing customers.

Responsibilities:

• Establish and maintain good relations with customers by providing courteous, efficient, and professional service
• Work with the Store Manager to provide business planning designed to reach product and sales goals
• Promote entire line of Heavy-Duty products and programs
• Continue to improve and stay updated on Heavy Duty product knowledge by interacting with manufacturer's representatives
• Communicates with customers and leads to identify and understand their product or service needs; leverage parts knowledge to identify and suggest products and services to meet those needs
• Demonstrates the functions and utility of products or services to customers based on their needs
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
• Work with manufacturer's representatives to grow customer knowledge of lines
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
• Provides periodic territory sales forecasts
• Other duties as assigned

Qualifications/Competencies:

• Must be at least 18 years of age
• Valid driver's license
• Prior Heavy-Duty parts background or mechanical inclination is required
• Exceptional customer service and communications skills (both written and verbal)
• Reliable, organized, detailed, and focused
• Two years of related experience and/or training; or equivalent combination of education and experience is preferred