Internal Sales

Customer Service Champion

Join the frontline of our unique industry and provide technical sales & support, set your career in motion!

Enjoy exclusive employee benefits, including discounts on products and services!

Unlock your potential with free training and clear career growth pathways!

Earn above-award wages plus bonuses and referral rewards!

Motion operates across the Asia Pacific—including NZ, Australia, Indonesia, and Singapore—providing industrial products and engineering service to keep the world moving!

With a clear 2027 growth strategy, we're expanding regionally and investing in our people's development, offering plenty of opportunity to grow your skills and career. Join a company with a strong regional presence across the Asia Pacific, offering exciting opportunities to grow your career anywhere within the organization!

This role is for a motivated and mechanically minded 'go-getter'. We need a customer service champion to provide technical support and drive sales for our Hardy Spicer branch in Mackay.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries efficiently and accurately.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Support the external sales team by preparing quotes, products, and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

About You – The Ideal Candidate:

• Good verbal and written communication skills.
• At least a 1-year experience in customer service/sales industry.
• Experience in industrial/hydraulic products such as is advantageous.
• Computer literacy at an intermediate level.
• Customer-focused mindset with problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Team player to support other areas when required.

What we offer:

• Attractive package with performance-based incentives!
• Access to employee benefits, including discounts on products and services.
• An inclusive culture that embraces the diversity of our people.
• Opportunities for career growth and development within the GPC/Global network.
• Free access to webinars, training events, and courses; we promote a culture of continuous learning and assisting you to reach your full potentials.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities.
• Uniforms supplied – feel like a team.
• Parental leave top-up allowance.
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services.

About Motion

Hardy Spicer is part of the Motion family, and we are a company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

What are you waiting for, submit your expression of interest and let's get your career in motion!

MOTION is an equal opportunity employer. You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

If this sounds like the opportunity for you, please submit both your resume and cover letter. Please note only short-listed candidates will be contacted.