Internal Sales

Customer Service Representative

We are looking for a team player and a can-do attitude, with experience in the customer service/sales industry, to join our supportive team in Toowoomba.

When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return!

What your day looks like?

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries efficiently and accurately.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Support the external sales team by preparing quotes, products, and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

Who are you?

• At least 6 month – 1 year experience in customer service/sales industry.
• The ability to multitask and priority your workloads
• Computer literacy at an intermediate level
• Good communication and written skills
• Team player to support other areas when required
• Experience in industrial products such industrial hose and fittings is highly desirable but not essential

What We Offer You:

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

Why us?

We are a company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer.

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.