Customer Service Administrator - Brisbane Distribuation Centre

Store Contact And Admin Support Role

You'll be the first point of contact for stores, managing inquiries and providing exceptional service while ensuring accurate administrative support.

If you are resilient in a fast-paced high volume environment, have excellent communication skills, critical thinker & ability to manage, priorities & multitask your workload we'd love to hear from you. This is a fantastic opportunity to work with a dynamic team and contribute to our company's success.

Key responsibility:

• Answer incoming phone calls and emails from our wider network/stores
• Solution focused
• Maintain strong relationships with our wider network
• Ordering of office supplies, stationary & consumables
• Perform general administration tasks

Role requirements:

• Customer service experience
• Computer skills
• Excel knowledge
• ACE knowledge (desirable)
• Ability to multitask
• Ability to work well in fast paced environment

Looking after you:

• Staff discounts across the GPC Asia Pacific group of Companies
• Private health insurance discounts
• Employee assistance program
• A highly safety conscious work environment
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation

GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.