Software Engineer Intern

Genesys Galway Internship

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Your Internship at Genesys: We have an open opportunity for an enthusiastic undergraduate to work at Genesys Galway. Our internships will afford you an opportunity to work on all aspects of software engineering. Our rapidly growing teams are changing how businesses communicate with their customers using cloud technologies such as AWS, REST and Micro-Services architectures based primarily on Java. We are looking for dynamic under-graduates who would be excited to work in an innovative, fun and diverse environment building hosted SaaS applications at the convergence of Customer Care and Big Data. We will not put you in the corner to read manuals – you will learn how to write real-world software and understand how a real-world software development team functions.

Our internship placements will start on the 12th of January 2026 and run on a full-time basis until the end of August 2026.

Location: For these positions, we are only able to consider candidates who are happy to work from our Galway office on a hybrid basis (2-3 days per week at a minimum).

Your Internship at Genesys:

• Our internships will afford you an opportunity to work on all aspects of software engineering. Our rapidly growing teams are changing how businesses communicate with their customers using cloud technologies such as AWS, REST and Micro-Services architectures based primarily on Java, Python, C++, & JavaScript.
• We are looking for dynamic undergraduates who would be excited to work in an innovative, fun and diverse environment building hosted SaaS applications at the convergence of Customer Care and Big Data.
• We will not put you in the corner to read manuals – you will learn how to write real-world software and understand how a real-world software development team functions. Many of our past interns have returned to work with us full time after graduation!
• Engineering interns are placed directly with individual scrum teams, allowing them to directly contribute to every aspect of our software development lifecycle. Already, many of the 2025 engineering interns have some code running in production - servicing Genesys' customers globally. Our teams are cross functional and global, with our interns collaborating with colleagues across many different countries.

What we look for in you:

• You will be an under-graduate of a Computer Science/ Software Engineering Degree or a similar course with significant Programming and Systems content. We are also open to applications from those who have completed other courses if the content is relevant to the position.
• A genuine passion for software and a desire to work with cutting edge technologies.
• 1.1 or 2.1 honours results for your course so far.
• Eagerness to work with Java.

If this sounds like you, then we would love to hear from you. You can submit your up-to-date CV through the application link. The Hiring Process:

• A 30–45-minute interview is scheduled with you and the hiring manager to tell you a bit more about Genesys, the available intern position, followed by a discussion about your background & interests.
• To prepare for this interview, we would recommend brushing up on your software engineering theory to ensure that you are comfortable talking about your project work, and some of the problems or challenges that you have debugged in your own software.
• A member of our Talent Acquisition team will be in contact with feedback. If you are successful in securing an offer for one of our intern positions, a member of our team will discuss this with you.
• Finally; You'll get started with us in January!

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital or domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.