Trade Show Support Services Manager

Client Support Services Manager

The Genesis Client Support Services Manager provides hands-on and supervisory support for trade show booth builds, inventory updates, product re-inspection, field service installs/dismantles, dock receiving and any additional physical warehouse needs. The CSSM follows existing protocols to ensure warehouse-related projects are completed in an organized and accurate manner.

Responsibilities include personnel training, supervision, workflow management and hands-on support associated with the following:

• Fabrication, assembly and disassembly of modular and custom branded environments using CAD drawings/blueprints/schematics in our facility and on-site at tradeshows and company meetings
• Product inspections, repairs and modifications as needed
• Client inventory control using canned and custom computer applications
• Physical warehouse labor required to receive, relocate, prep-to-ship and inventory client tradeshow assets using forklifts, scissor lifts and Genie Lifts
• Stocking of technical supplies/materials as needed
• Maintaining a clean and orderly warehouse space
• Department safety and related standard operating procedures

Desired Experience, Education, and Skills:

• Minimum 5 years of experience in a service/warehouse setting
• Minimum 3 years of management experience
• Minimum 3 years trade show industry experience
• Associate Degree in Business or similar, or equivalent work history
• Working knowledge of Microsoft Office 365 applications is required
• Experience using Salesforce and ExhibitForce is preferred
• Detail oriented. Proven ability to multitask and produce quality work under pressure
• OSHA 10/30
• Forklift certified

This is a full-time position based at our High Point, North Carolina headquarters. Occasional travel is required. Salary will depend upon experience and education. Only inquiries accompanied by a resume will be considered. Genesis Exhibits is proud to offer a competitive benefits package and is an EOE. Thank you for your interest.