Operations Team Intern - Spring 2026 (national Office)

Operations Spring Intern

The Operations Spring Intern will play an integral role in advancing Generation Hope's operational and programmatic goals during a high-impact season for the organization. This intern will gain hands-on experience in nonprofit management, operations, events, communications, and human resources. Working closely with the HR & Operations teams, the intern will help strengthen internal systems, streamline communications, and enhance organizational infrastructure that supports our staff and programs. This position is ideal for a student or recent graduate interested in exploring a career in nonprofit administration or organizational operations.

Responsibilities

• Conduct outreach and maintain communication with potential exhibitors and partners for the HOPE 2026 National Conference in Dallas, TX, with a goal of securing at least four exhibitors by the end of the term.
• Support the HOPE 2026 Conference team by assisting with tracking exhibitor commitments and recruitment for conference exhibitors, updating contact lists, and maintaining accurate outreach records.
• Support the HR and Operations teams in developing templates, onboarding guides, and internal training materials.
• Assist with daily office administrative tasks, including scanning and files storage, supply management, vendor coordination.
• In partnership with identified Operation's team staff, support internal communications by collecting, editing, and submitting content for the organization's staff newsletter, and regularly updating intranet content.
• Co-facilitate internal trainings to ensure employees are familiar with intranet tools, resources, and organizational processes.
• Manage Lunch & Learn sessions, including scheduling, creating and managing Zoom links, preparing materials, coordinating logistics, and ensuring facilitators have what they need for smooth execution.
• In partnership with the identified Operation's team staff, schedule candidate interviews, support onboarding logistics, and maintain organized records and onboarding materials.
• Provide front desk coverage as needed, including greeting guests, checking and distributing mail, and maintaining a tidy, welcoming office environment.
• Participate in weekly team meetings, planning sessions, and other cross-departmental projects.
• Perform other duties as assigned to support organizational priorities.

Qualifications & Skills

• Current undergraduate or graduate student (or recent graduate) pursuing studies in nonprofit management, business, communications, human resources, or a related field.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively and manage multiple priorities effectively.
• Proficiency in Google Workspace and Microsoft Office Suite; familiarity with Zoom and basic virtual meeting management preferred.
• Self-motivated, dependable, and eager to learn in a fast-paced environment.
• Commitment to Generation Hope's mission, values, and equity principles.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Work Environment

• Normal office environment, with required in-person work on Mondays and Tuesdays (minimum of four hours each day). Remaining hours may be completed remotely with supervisor approval.
• Occasional Friday in-office support may be requested for front desk coverage or mail distribution.

Compensation & Benefits

This internship offers a stipend of up to $3,000 for the Spring 2026 semester. Interns are not eligible for Generation Hope's full-time employee benefits (health, dental, or 403(b)) but may access professional development and mentoring opportunities throughout their term.

Deliverables

By the end of the internship, the Operations Spring Intern will be expected to complete or support the following five deliverables:

1. HOPE 2026 Exhibitor Tracker: A finalized contact and commitment tracker, including at least four secured exhibitors for the conference.
2. Internship Program Framework: A draft structure and toolkit to support the launch of Generation Hope's new internship program.
3. Internal Communications Tools: Updated organization intranet content, and a co-facilitated training session on internal tools and systems.
4. Lunch & Learn System: A schedule, checklist, and digital link system to streamline monthly Lunch & Learn sessions.
5. Onboarding & Operations Toolkit: Updated templates and resources that improve interview coordination, onboarding, and office efficiency.

EEO Statement

Generation Hope is an equal opportunity employer. We do not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.