Senior Serviceability Design Engineer - GM Defense

Serviceability Design Engineer

This role is categorized as hybrid. The successful candidate is expected to report to Warren, Michigan or Milford, Michigan three times per week at minimum. Location choice is based on candidates preferred work location and business need for the day.

GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance, and breakthrough life-cycle economics. We deliver reliable, affordable, and innovative products across a full spectrum of capabilities - integrated vehicles, electrification, autonomy, robotics, and security.

The Serviceability Design Engineer position plays a key role in supporting deliverables for both electrical and mechanical components within GM Defense's Integrated Product Support (IPS) organization. This position will be responsible for GM Defense's activity related to all deliverables listed above. This position is also responsible for all GMD programs and GMD customer variants.

Specific responsibilities include:

• Lead identification of Service Parts for Development of Service Parts BOM
• Support development and validation of service special tools and procedures
• Provide support for emerging and quality issues
• Provide technical support for various other teams including: Program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field support, Suppliers
• Work with other department functions and suppliers to implement cost reduction, math improvements, while supporting all department programs.
• Provide technical direction to support personnel as required
• Communications information to and from internal and external customer organizations,
• Stay abreast of new technology and driven practices
• Perform special assignments as requested

Your Skills & Abilities (Required Qualifications):

• Bachelors Degree in Engineering, Technology or related discipline
• 3+ years of experience in Serviceability Engineering, Field Service, or Product Support
• 5 years of professional experience
• Practical diagnostic experience, technical/field experience
• Ability to read engineering schematics
• Familiarity with service information diagnostics and/or authoring
• Ability to make decisions autonomously, manage workload and escalate when necessary
• Strong analytical skills and expertise in data-driven problem-solving
• Ability to obtain a Common Access Card (CAC)
• Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)
• Eligible to obtain Secret U.S. Security Clearance after hire

What Will Give You A Competitive Edge (Preferred Qualifications):

• Illustration and graphics development skills
• Technical writing background
• Dealership technician experience, or equivalent military experience.
• Experienced in Serviceability of Design for military applications.
• Experience working with supplier
• Proficiency with automotive diagnostic tools TLC/GDS2/SI/SPS

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.

The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee).

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580.