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Service Desk System Administrator

Maintain service desk operations for a DoD customer ensuring uptime and user satisfaction
Newington, Virginia, United States
Junior
$97,750 – 132,250 USD / year
yesterday
General Dynamics Information Technology

General Dynamics Information Technology

Provides IT modernization, cloud, cyber, and mission support services to U.S. government, defense, and intelligence customers.

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Service Desk System Administrator

Seize your opportunity to make a personal impact as a Service Desk System Administrator supporting a DOD customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Service Desk System Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk System Administrator joining our team to improve the customer's experience enabling the mission.

How a Service Desk System Administrator will Make an Impact:

  • Works independently and with multiple work centers to support the customer
  • Relies on the collective team's knowledge and documentation to solve challenges
  • Able to work in a fast paced environment with high expectations
  • Supports a mission focused customer enabling a world class mission
  • Utilizes the full compliment of technical and interpersonal skills to accomplish the work.

What You'll Need to Succeed:

Education: High School Diploma

Required Experience: 3 years

Required Technical Skills: Customer service. Knowledge in software, hardware, configurations, and architectures.

Security Clearance Level: TS/SCI

Required Skills and Abilities: Troubleshoot hardware and software.

Preferred Skills: Experience with ServiceNow and VDI.

Location: Onsite - Newington, VA

Citizenship Required: US Citizenship

The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Work Location: USA VA Newington

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Service Desk System Administrator
Newington, Virginia, United States
$97,750 – 132,250 USD / year
Support
About General Dynamics Information Technology
Provides IT modernization, cloud, cyber, and mission support services to U.S. government, defense, and intelligence customers.