Information Management Support Technician (IMO) (pcmt - 1)

Information Management Support Technician (IMO) Systems Administrator

Transform technology into opportunity as a Information Management Support Technician (IMO) Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator.

As an Information Management Support Technician (IMO) Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to support NETCOM Information Management Officer (IMO) activities and requirements which include monitoring user compliance IAW AR 25-1 and AR 25-2 requirements in coordination with NETCOM Headquarters staff IMO.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT:

• Provide Tier I and Tier II support of government furnished equipment (GFE) (laptops, printers, monitors, zero clients, etc.).
• Process software installation and associated license issue requests, and other IT installations for the GEFS3 Platform; coordinating and working with the Network Enterprise Center (NEC) or Global Enterprise Fabric (GEF), as required. Perform software and hardware upgrades of GFE.
• Manages the functionality and efficiency of a group of computers running on one or more operating systems.
• Maintain inventory documentation for all GEF related hardware. This includes creating shipping and tracking documentation and communicating with over seas sites and POC's.
• Track all GEF related IT requirements from receipt to issuance in coordination with the NETCOM G-4 Property Book Office and G-3 primary hand receipt holders with an estimated cost of 73+ million dollars.
• Support NETCOM G-3 with monthly and annual physical inventories of assets; issuance, transfer, and turn-in of equipment, and associated paperwork.
• Interface with Microsoft Azure and Microsoft Intune to provide a seamless experience for GEF AUDs Users
• Ability and understanding of required tasks to support imaging and re-imaging of GFE assets worldwide. Working knowledge and familiarity with items listed below.

• Remote Desktop Protocol (RDP)
• Privileged Access Workstations (PAWs)
• Security Content Automation Protocol (SCAP) scans
• Security Technical Implantation Guides (STIGS)
• Assured Compliance Assessment Solution (ACAS)
• McAfee ePolicy Orchestrator (ePO)
• Information Technology Service Management (ITSM)
• ServiceNow Incident Management
• Plan of Action Milestones (POAM)
• IP Subnet Management
• Active Directory OU Computer Management
• Active Directory Connection Rule and IPSec Configuration
• IMO Share Drive Management
• Basic Network Troubleshooting (Ping, NSLookup, GPEdit Force)
• PAW to Domain Configuration
• VM Master PAW Configuration
• Update PAW Laptop Drivers
• Install McAfee Certificates and Frame Package
• Install Monthly Windows Update Patches
• Install and Update Software Center
• Maintains current knowledge of relevant technologies as assigned.
• Participate in special projects as required.

WHAT YOU'LL NEED TO SUCCEED: Required Experience: Technical Training, Certification(s) or Degree, 0 years of experience

Certifications: 8570 certification: IAT Level II Certification, e.g., Security+ CE AND Computing environment certification in either Windows 10 or ITILv4 within 6 months of hire

Required Technical Skills: Tier I and Tier II support of government furnished equipment Security Clearance Level: SECRET Required Skills and Abilities: Communication, problem solving, trouble shooting Location: On Customer Site Fort Huachuca

GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays

#GDITArmy #GDITArizona

The likely salary range for this position is $53,550 - $72,450. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Onsite

Work Location: USA AZ Fort Huachuca

Additional Work Locations:

Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.