Identity Management Engineer - Ts/sci W/poly

Identity Management Engineer

As a Systems Engineer – Identity Management, you will be responsible for the installation, configuration, development, and management of the Cayosoft Identity Management Solution across our enterprise environment. This includes migrating the current capabilities of Active Roles Server (ARS) by Quest to the new Cayosoft platform, ensuring seamless integration, migration, and continued support for the global stakeholders who rely on ARS.

You will work closely with stakeholders to ensure a smooth transition from ARS to Cayosoft, troubleshoot any issues that arise during migration, and continuously improve the identity management processes. This is a key position for our IT team, and the ideal candidate will be a self-starter, capable of working independently and with various teams to ensure the success of this strategic initiative.

Key Responsibilities:

• Lead the installation, configuration, and deployment of the Cayosoft Identity Management Solution within a global enterprise environment.
• Integrate Cayosoft with Active Directory, ensuring proper functionality and security for both on-premises and cloud-based environments.

Migration from Active Roles Server (ARS) to Cayosoft:

• Analyze the existing ARS (Active Roles Server) implementation, including roles, policies, automations, and workflows.
• Convert ARS-specific capabilities (like delegated administration, access control, and user provisioning workflows) into the Cayosoft solution, ensuring full functionality and support for business operations.
• Work with stakeholders to identify and address any gaps during the migration process, ensuring that business needs are fully met.

System Management & Support:

• Provide ongoing management, monitoring, and support for the Cayosoft Identity Management solution both on-premises and in the Azure Cloud environment.
• Troubleshoot and resolve any system-related issues, ensuring minimal disruption to identity management services.

Stakeholder Engagement & Support:

• Act as the primary point of contact for all stakeholders who currently leverage the ARS tool, guiding them through the migration process.
• Collaborate with internal teams to understand business needs and adapt the Cayosoft solution accordingly.
• Provide post-migration support, training, and documentation for stakeholders to ensure successful system adoption.

Automation & Integration with ServiceNow:

• Leverage ServiceNow knowledge to migrate existing identity-related automations from ARS to Cayosoft.
• Ensure that the integration between Cayosoft and ServiceNow is seamless, maintaining current workflows and automations.

Continuous Improvement:

• Identify opportunities to improve the identity management process and automate repetitive tasks.
• Work with IT leadership to continuously optimize the Cayosoft solution and ensure it evolves with the organization's needs.

Documentation & Reporting:

• Develop and maintain detailed documentation for the Cayosoft installation, configuration settings, migration steps, and support processes.
• Regularly update management with status reports on the migration progress and post-migration system health.

What You'll Need to Succeed:

• Education: Bachelor of Arts/Bachelor of Science
• Experience: 5+ years of related experience with a focus on identity management, system integrations, or enterprise systems.
• Technical skills:
• Expertise in identity management technologies, including Active Directory, Azure AD, LDAP, SSO, and RBAC (Role-Based Access Control).
• Hands-on experience with ServiceNow, particularly in automating identity management workflows.
• Strong understanding of networking protocols and security in the context of identity management.
• Proficiency in PowerShell, scripting, and automation for identity-related tasks.
• Role requirements:
• Proven experience with Active Roles Server (ARS) by Quest or similar identity management platforms.
• Strong background in managing Active Directory environments, including understanding of delegated administration, role-based access, user provisioning, and directory security.
• Experience migrating identity management systems from one platform to another (e.g., ARS to Cayosoft).
• Self-starter with a proactive approach to solving problems and managing multiple tasks.
• Exceptional attention to detail and ability to ensure a smooth migration from ARS to Cayosoft without interrupting business operations.
• Strong communication skills, with the ability to engage and support diverse stakeholders across the organization.
• Ability to troubleshoot complex technical issues and find efficient solutions under pressure.
• Strong organizational skills with the ability to manage deadlines and prioritize tasks in a fast-paced environment.

Must be willing to support an on-call rotation

Security clearance level: TS/SCI w/Poly US citizenship required

Certification Required: 8570 compliant with a Security + certificate

Location: Onsite Annapolis Junction, MD