GBOSS Field Service Representative

Field Service Representative (FSR) Supporting PM FPS

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Seize your opportunity to make a personal impact as a Field Service Representative (FSR) supporting PM FPS (Product Manager, Force Protection Systems) customer. At GDIT, people are our differentiators.

As an FSR you will help ensure today is safe and tomorrow is smarter. Our work depends on FSR joining our team to support the mission of the Warfighter.

What you need to be successful and how you will make an impact on the mission as a Ground Based Operational Surveillance System (GBOSS) Field Service Representative:

• Perform maintenance, training, and work closely with military customers. An individual who has experience performing mechanical, hydraulics, electronics, and IT Networking tasks as well as skills performing installs, de-installs, testing systems and components, and performing Preventive Maintenance actions on a variety of systems belonging to the Elevated Sensors family of systems to include BETSS-C, Cerberus, RDISS, Radar, PTP radio, television, and other communications & surveillance equipment components. A strong background in IT networks and Network Security is preferred.
• Performs operational checks, induction and return to service inspections, troubleshoot faults, remove and replace components, service generators, remove and replace fluids, make adjustments and alignments, use hand tools and electronic measuring devices such as AC/DC voltmeters and, ohms meters able to read, understand, and follow technical manuals, engineering documents, schematic diagrams, safety bulletins, and news flashes; be able to input data into databases and be able to retrieve data to perform maintenance or provide reports as requested.
• Capable of routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards and ability to perform minor maintenance on generators such as changing oil and filter and other duties as assigned related to scope of AOR (area of responsibility of an FSR/FST (Field Service Representative/Technician).
• Act independently as IBDSS representative and customer service point of contact in a distributed, geographically separated environment; manage health and serviceability of multiple systems across a wide-spread geographic area.
• Performs sustainment and PMCS maintenance on the towers and payloads.
• Performs site surveys to determine the type and placement of systems.
• Installs and de-installs systems and their components and trains operators and end users.
• Updates databases, informs lead of job status and any issues encountered and must have the ability to generate/produce data and reports.
• Track and updates work orders to include the replacement of parts component serial numbers removed and replaced, experience utilizing COLTS (or similar such as RCLS); experience within the GCSS-A environment is strongly desired.
• Will travel via military/commercial conveyances to outlying areas to support mission.

What you will need to succeed:

• BA/BS + 5-8 years of relevant experience, will consider experience in lieu of education requirements.
• US Secret Security Clearance Required.
• Must be currently BETSS-C Certified or attend the required BETSS-C Training and must be able to pass an initial pre-test test of job-related knowledge with 60% proficiency or greater prior to training and a final test following training with 80% proficiency or greater, this will result in successful completion of obtaining certifications in relation to BETSS-C/RAID Towers (BETTS-Certificate).
• Previous experience with the G-BOSS platform is preferred but not required.
• The ability to meet physical demands of the position that can be included but not limited to ability to lift and carry 50 lbs., climb ladders, kneel, squat, stand and other physical requirements to meet the position.
• Able to work in austere environmental conditions in remote deployment location.

GDIT is your place:

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays.

The likely salary range for this position is $93,500 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: 50-75%

Work Location: USA TX Laughlin AFB

Additional Work Locations:

Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.