Equipment Services Associate I

Equipment Services Associate I

The Equipment Services Associate provides technical services in support of, but not limited to equipment and equipment spaces in the lab environment, ensuring that all equipment within the company is properly maintained, functioning correctly, and ready for use to support daily activities.

Job Responsibilities Include, But Are Not Limited To:

• Prioritize and respond to applicable tickets within the Facilities queues for quick and efficient resolution, ensuring timely and efficient solutions.
• Provide access and supervision to external vendors during service or maintenance visits to ensure safety protocols are followed and work is completed according to standards.
• Actively updated the master equipment records, including review and corrections of other users, for all equipment/instruments within the laboratory, adhering to industry standards.
• Perform annual functional tests on laboratory equipment to ensure compliance with operational standards and safety regulations.
• Conduct regular lab inspections to ensure equipment is functioning properly and identify any deficiencies, updating equipment labeling as needed, and ensuring spaces are maintained.
• Perform periodic testing and calibration on thermal cyclers to ensure they meet specified performance standards and maintain reliability.
• Monitor lab environmental monitoring systems, proactively troubleshooting and resolving issues to maintain optimal conditions, elevating issues as needed.
• Compiling all monthly logs associated with the laboratory environmental monitoring system for review and approval, documenting any deviations are Non-Conforming Events as needed.
• Coordinates repairs of laboratory equipment and instruments by shipping and tracking send-outs on repairs and interacting with service representatives, as needed. Performs minor trouble-shooting as able.
• Initially validates all new equipment based on a specific schedule, calibrates instruments as required, and prepares initial qualification documents for review, specifically Installation Qualifications and Operational qualifications as applicable. Uploading all related documents and manuals to the appropriate systems.
• Assist with other documentation and SOP management as needed.

People Manager

• No

Education, Experience, and Skills

• High school diploma or general education degree (GED) or one to three months related trade school training; or equivalent combination of education and experience.
• Two years of related experience in the Biotech/Scientific field preferred.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

• Work is primarily performed in an office setting with a typical climate-controlled environment.
• Occasional exposure to manufacturing or warehouse areas, which may involve loud noises, dust, and varying temperatures.
• The noise level in the work environment is usually moderate.

Acknowledgements

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Pay Transparency, Budgeted Range

$22 - $26 USD

Science - Minded, Patient - Focused.

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most.

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry's genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

Sequencing has the power to solve diagnostic challenges.

Technical Expertise

• High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
• Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

Clinical Expertise

• Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
• Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
• Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:

• Be bold in our vision & brave in our execution.
• Communicate directly, with empathy.
• Do what we say we're going to do.
• Be adaptable to change.
• Operate with a bias for action.

Benefits include:

• Paid Time Off (PTO)
• Health, Dental, Vision and Life insurance
• 401k Retirement Savings Plan
• Employee Discounts
• Voluntary benefits

GeneDx is an Equal Opportunity Employer. All privacy policy information can be found here.