Principle Software Engineer - Remote Eligible

Job Title

We're not just a company; we're a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands – Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner – unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we've built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you're unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn't some distant reality – it's the world we live in, and we're ready for it. If you're ready to push boundaries and be part of something bigger, join #TeamGen.

We're the team behind the Marketing Technology Platforms that help our Customer Success Management organization connect with customers and drive personalized communication across our entire product portfolio — reaching over 500 million users. Our platforms include a Customer Data Platform, an Experimentation Platform, and an In-Product Messaging Platform.

Mission & Goals: We're building and scaling Marketing Technology Platforms that empower data-driven decision-making across Gen. As part of this effort, our Experimentation Platform plays a key role in enabling continuous testing and optimization to boost engagement and business impact.

In this role, you'll partner with Product, Engineering, and Customer Success teams to promote experimentation best practices, increase platform adoption, and find new opportunities for growth and innovation.

Objectives:

• Analyze customer and platform data to uncover trends and insights.
• Work with Jupyter notebooks and experiment with machine learning models.
• Troubleshoot data issues and support internal users.
• Set up A/B tests and help others follow experimentation best practices.
• Showcase new features through hackathons, workshops, and demos.
• Collaborate with Product Managers and Engineers to enhance the platform.
• Support in-product messaging campaigns and contribute to their coding setup.

Competencies:

• Solid understanding of A/B testing and statistical analysis.
• Strong analytical and communication skills.
• Experience with data science and basic machine learning models.
• Proficiency in Python and experience with Jupyter Notebooks (or similar).
• Familiarity with Marketing Technologies or Customer Success Management is a plus.
• Basic coding skills (HTML, JavaScript, CSS) are a plus.

What We Offer:

• Annual bonus scheme.
• Unlimited PTO and flexible working hours.
• The chance to join a global tech company listed on the S&P 500.
• Collaboration with experts in Digital Security and MarTech.
• Cafeteria points via Benefit Plus (meals, pension, travel, leisure, Multisport, and more).
• Tuition reimbursement for job-related courses.
• Learning & Development plan.
• Sustainable home improvement bonus.

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.