ASO And Communication Support (part - time)

Mobile Marketing Support

We're more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen.

Our hybrid work model (3 days in the office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. At the same time, it offers flexibility you need to focus and do your best work.

We are seeking a motivated and detail-oriented individual to support our Mobile Marketing team. This part-time role is ideal for students or recent graduates looking to gain hands-on experience in app store optimization and user communication.

Objectives

1. App Store Optimization (ASO)

• Conduct A/B tests to optimize app visibility and performance
• Analyze data, track trends, and generate insights to drive organic user growth
• Collaborate with cross-functional teams to support broader marketing goals
• Stay current with mobile industry trends and best practices

2. User Review Management

• Engage with users via Google Play and Apple App Store by responding to reviews — with a focus on relevant and negative feedback
• Gather user feedback and provide weekly reports highlighting recurring themes and critical insights
• Maintain regular communication with customer support and product teams to stay aligned with product roadmaps and updates

Competencies

• Fluent English, with excellent written communication skills
• Strong interpersonal and collaboration skills
• Proficiency in Excel and PowerPoint
• Currently enrolled in or recently graduated from a university program
• Ability to work effectively with cross-functional teams (e.g., Developers, Product Managers, Designers)
• Self-motivated, eager to learn, and proactive in taking ownership of tasks
• Enjoys working in a team-oriented environment

What We Offer

• Real-world experience at a leading global cybersecurity company
• Mentorship from experienced marketing and product professionals
• A supportive, inclusive, and growth-focused work culture
• The opportunity to contribute to impactful projects and meaningful product improvements

Ready to make an impact? Join us and grow your career while helping secure the digital lives of millions.

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants.

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.