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Sales Operations Manager

Assist with managing and optimizing the sales tech stack
New York, New York, United States
$135,000 - $150,000 USD per year
5 months ago

✨ About The Role

Level: IC4

Location: This is a remote position based based out of NYC Metropolitan Area.

Compensation: T he base salary hiring range for this position is $135,000 - $150,000 + equity + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

About Gem

Gem helps talent acquisition teams hire with remarkable speed and efficiency through strategic, data-driven recruiting.
With Gem, teams can automate and personalize candidate communication, unify all recruiting touch points into a single system, and get usable data across the entire hiring process. Gem gives every part of the organization the tools to drive results and showcase their impact. It's why users recognize Gem as one of the highest-satisfaction products on G2 with a 4.8/5.0 rating.
Over 1,200 industry leaders, including Wayfair, Dropbox, Cintas, Robinhood, and UnitedHealth, trust Gem to fuel their growth. The company has raised $148 M in funding from Accel, Greylock, ICONIQ, and more. And just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as:
  • The Breakout List, 2022
  • Certified as a Great Place to work, 2022
  • Y Combinator Top Companies, 2022
  • Fortune Best Workplaces in the Bay Area, 2022

The Team & Role

We’re a bunch of tinkerers on the Revenue Operations (RevOps) team, always evolving and iterating on current process and tools in order to fully optimize our Go-To-Market (GTM) efforts, and we’re looking for a creative and critical thinker to come join us.
We’re seeking a Sales Operations Manager with a track record of success when it comes to: supporting with quarterly/annual planning, implementing creative solutions in a Salesforce environment, and conducting analysis on productivity and performance. You’ll support with projects such as territory reassignments, building workflows and automation, evaluating new tech, and much more. We’re looking for someone that can be a true partner to both your teammates within the RevOps org, but also with our GTM team—if that’s you, we’d love to hear from you!

What you’ll do day-to-day :

  • Present updates, uncover gaps and make recommendations, and clearly articulate business needs
  • Collaborate with Finance, Sales, and Marketing to establish and ensure standards for system data quality
  • Assist with D ealhub (CPQ) responsibilities , including : implementation of new integrations, tooling administration, quoting and structuring, and ed ucating and supporting our partners in Sales
  • Work with the Sales Ops team to perform lead , pipeline , and sales performance analyses to increase velocity and win rates
  • Be a thought partner with the broader RevOps org and with cross-functional Sales partners
  • Align sales operations projects with the goals and needs of the cross-functional business departments we support
  • Assist with territory and account assignments
  • Assist with managing and optimizing the sales tech stack

About you :

  • Extensive knowledge of Salesforce (Admin Certification preferred) and Excel or Google Sheets
  • Strong ability to work cross-functionally and build internal relationships with S ales, F inance, M arketing, and the rest of the GTM team
  • Experience working with a quote-to-cash system ( e.g., CPQ, DealHub)
  • Deep understanding of GTM technology such as ZoomInfo, Outreach, Gong, and LeanData and proven ability to drive system optimizations
  • Ability to present findings to larger business groups in a polished and digestible manner
  • Thrives in a fast-moving, entrepreneurial environment while maintaining a sharp focus on both process and details
  • Strong project management skills and the ability to ideate and manage projects from inception to completion
  • Minimum requirement of 4 + years of experience
Gem is an equal opportunity employer. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences, and know that our diverse team is a strength that drives our success.
Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at and we’ll work with you to meet your accessibility needs.
This role is eligible for remote work.
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Sales Operations Manager
New York, New York, United States
$135,000 - $150,000 USD per year
About Gem
Talent engagement platform