Product Expert & Sales Support – Verisound Ultrasound IT, Nordics & Netherlands - Remote Eligible

Product Expert & Sales Support

Are you tech-savvy, customer-focused, and ready to make a difference in healthcare IT? We're looking for a proactive and solution-oriented profile to join our Verisound Ultrasound IT team. You'll be supporting hospitals across the Nordics and the Netherlands — so whether you're based in Denmark, Sweden, or Norway, your impact will be felt across borders. If you thrive in a dynamic environment, enjoy working with hospital IT systems, and love combining technical insight with customer engagement — this could be your next move!

In this role you will support new and existing Verisound Ultrasound IT customers as well as support the overall Verisound Ultrasound IT business in the Nordics & Netherlands. You will provide technical & application knowledge as well as support sales process with quotations, product presentations & demonstrations.

Essential Responsibilities

• Manage & support Verisound Ultrasound IT projects and existing customers in the Nordics & Netherlands
• Ensure presence and permanent follow up of existing customers, providing them with regular information on products & services
• Provide technical & application support for all Verisound Ultrasound IT-related offerings
• Develop new Verisound Ultrasound IT accounts in the defined territory
• Support sales processes with sales quotations and product presentations & demonstrations
• Update and follow up on orders and sales forecasts, and provide market share lost/won information
• Generate, record, and maintain customer profiles, including keeping track of key decision makers / influencers
• Build long term, strategic alliances with accounts to continuously add value & protect against competitive threats
• Support the growth of the Verisound Ultrasound IT business with marketing activities and exhibition/congress presence
• Cooperate with the Nordics & Netherlands Ultrasound Service team to provide an active commitment of customer focus
• Support the Ultrasound Sales team with providing new data analytics solutions
• Travel frequently to customers to achieve the above responsibilities

Qualifications/Requirements

• Experience & know-how with Hospital IT workflows
• Experience & know-how with DICOM and HL7 protocols
• Experience & know-how with servers and network architecture (preferably in a hospital environment)
• At least one of the following core experiences: strong clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or significant commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
• Ability to understand and present complex material in understandable terms
• Good interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
• Strong presentation skills
• Proficiency in computer skills in Microsoft Office Suite products
• Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
• Fluency in English language & at least one other Nordic language

Desired Characteristics

• Associate's or Bachelor's degree preferred in related business or technical/clinical field
• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
• Experience in sales processes such as sales quotes and tender work (preferably in a hospital IT context)
• Experience & know-how in IHE workflows and relational databases (including SQL programming)

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.