Junior Business Operations Specialist

Business Operations Specialist

The Business Operations Specialists will take on a multifaceted role ensuring both first class communication with Customers and Field Engineers, as well as internal processes such as service contract execution; tenders, install base data entry and service offers. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Essential Responsibilities:

• Responsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatch
• Driving the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletes and modifications to existing contracts. This may include field communications and verification along with contract submission prework.
• Be responsible for Service public tenders, providing/ creating all support documents needed.
• Assisting on timely and accurate billing of customers for contract and non-contract services.
• Maintain Install database accuracy by supporting field team and external customers via phone and email.
• Provide support for timely resolution of customer invoicing disputes in coordination with service teams.
• Participating on Service Offers activities

Qualifications/Requirements:

• Minimum College degree in related field (management studies, logistics, economics, etc.)
• Experience working in a similar type role in an Operations capacity
• Excellent verbal, written, and communication skills in both Greek and English
• Negotiation skills/experience
• Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments.
• EU Work Permit

Desired Characteristics :

• Excellent analytical and communication skills with the ability to communicate with employee and customers at all levels.
• Ability to develop and execute priorities and approaches to meet objectives.
• Results driven

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.