Ingénieur(e) Support / Développeur(se) Logiciel H/F

Advanced Visualization Software Engineer

Au sein du l'entité de Visualisation Avancée, vous intégrerez une équipe d'ingénieurs logiciel organisée en centre d'excellence basé en France afin d'industrialiser le développement logiciel d'applications avancées sur les plateformes Advanced Vizualisation (AV). Vous serez amené dans ce rôle à interagir à l'international avec des équipes techniques qui seront basées (en fonction des produits) en France principalement avec possibilité d'interaction avec la Hongrie et l'Inde.

Votre poste est basé à Buc (France) avec des interactions possibles avec des équipes mondiales.

Analysis of Complaints

Your mission will include the following aspects:

• Engage in understanding the products and user needs.
• Perform the first level of analysis of the base installed problems to provide solutions to customers, propose alternative behaviors if possible.
• Interact with different collaborators to efficiently resolve customer complaints:
• Regional managers to collect the necessary information
• Complaints Handling Unit (CHU) teams to manage potentially sensitive issues and elaborate the status of open and ongoing analysis customer complaints
• Engineering or product (marketing) teams for detailed product information.
• Ensure the follow-up of the analyses you are responsible for to meet reasonable deadlines for closing complaints while adapting according to the criticality.
• Elaborate reports to know the statuses and problems encountered.
• Communicate effectively the statuses and problems encountered, ask for help if necessary.
• Engage in the resolution of Non-Conformities, investigations, and CAPAs (Corrective Actions, Preventive Actions).

Your mission must be carried out in compliance with the GEHC Quality System and the regulatory requirements required in the development and support of medical products.

Development of the Internal IB Tool

The Base Installed Service (IB) has implemented an internal web solution allowing it to manage its team's activities.

Your mission will consist of contributing to the development of application modules according to the defined roadmap:

• Specification and definition of the functional need:
• Collect and analyze user needs
• Write the functional and technical specifications
• Development and integration:
• Develop and integrate the functional components ensuring a solid and scalable architecture
• Ensure the quality of software deliveries including technical documentation and an effective testing strategy.
• Maintenance phase:
• Provide corrective and evolutionary maintenance as per the evolutions of the activity or the applications
• Manage the quality of service and user support (handling incidents or reported difficulties)

Your results must take into account the constraints of time, robustness, and simplicity necessary for routine use.

Required Qualifications

• Degree in engineering or Master's (software development, biomedical, image processing).
• Professional experience in software development or medical products
• Good relational skills for teamwork in an international environment and communication skills
• Very good level of English (written and spoken)
• Mastery of the Office Pack (Word, Excel, PowerPoint)
• Good knowledge of JavaScript, HTML, and CSS.
• Mastery of object-oriented programming
• Understanding of functional concepts in JavaScript

Desired Knowledge

• Python, TypeScript
• JavaScript Framework (Angular, Vue.js, EJS, Node.js)
• NOSQL Database
• Ergonomics of interfaces
• Version management software such as Github or GitLab
• Docker

Qualities

• Passionate about technology and innovation
• Creative and force of proposal
• Rigorous, curious, dynamic

Inclusion and Diversity

GE HealthCare is an equal opportunity employer where inclusion matters. Employment decisions are made without regard to national origin, ethnicity, religion, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Our total rewards are designed to unleash your ambition by giving you the motivation and flexibility you need to turn your ideas into world-changing realities. Our salaries and benefits correspond to everything you expect from an international organization, with career development opportunities, in a culture that promotes collaboration and support.

About Us

GE HealthCare is a global leader in medical technologies and digital solutions. It enables clinicians to make faster, more relevant decisions through intelligent devices, data analytics, applications, and services. With more than 100 years of experience in the healthcare sector and approximately 47,000 employees worldwide, the company is at the center of an ecosystem that works for precision medicine.

Present in France since 1987 with today 2,800 employees, it is a firmly established player in the country through its industrial footprint, its R&D and production center in Buc in the Yvelines and research partnerships with French companies and research centers.

www.gehealthcare.com

Additional Information

Relocation Assistance Provided: No