Sales & Service Coordinator

Sales & Service Coordinator

Do you want to ensure the right spare parts reach production plants across Northern Europe? Do you want a role where you can nurture your technical curiosity, dive into administrative processes, and have close customer contact that can lead to upselling? Then you might be the new colleague for our well-functioning Service Support department.

At GEA, we deliver advanced equipment and project-specific solutions to dairy, brewery, chemical, food, and pharmaceutical industries. With over 18,000 employees across 62 countries, we specialize in sustainable and effective solutions that optimize production and reduce environmental impact.

In Skanderborg, you will join a Service Support team of seven colleagues, as part of a comprehensive service department. Here, you will quickly notice that we have each other’s backs – both professionally and personally. So we help each other to get the tasks done, and we do it with a good sense of humor along the way.

As a Sales & Service Coordinator, you are the point of contact for customers in Denmark, Norway, Sweden, and Finland when it comes to spare parts and technical clarification. This means you will have contact with both sales and service, and you will play an important role in ensuring that customer questions are turned into concrete solutions.

You will have a varied daily routine when you:

• prepare offers and handle orders for spare parts to customers across Northern Europe and global GEA companies
• clarify customer inquiries and provide technical support
• are the administrative support for both sales and service execution departments
• follow up on deliveries and ensure clear communication with internal and external partners
• identify upselling opportunities in the offer phase and actively contribute to the commercial effort.

Your profile/qualifications:

You are good at creating overview and keeping things structured in a daily routine that can offer many tasks simultaneously. Moreover, you enjoy customer contact and thrive in taking it in a commercial direction – especially because you easily think of new solutions rather than focusing on limitations.

Finally, we imagine that you:

• have a technical understanding and can empathize with the customer’s needs – regardless of whether you are technically trained (e.g., as a machinist, dairy technician) or have an administrative background (e.g., office assistant)
• have experience with SAP, which is our ERP system
• speak and write Danish and English fluently

If you want to know more? If you want to hear more about the position before sending your application, you are welcome to contact Director of Service, GEA Liquid Technologies, Suzanne Storgaard at phone +45 24 46 36 40.

We hold ongoing conversations and will hire when the right candidate is found.

Please send your application via the provided link. Note that GEA exclusively uses electronic recruitment, and only applications received via our application system will be considered.