First contact with Germany about Software and hardware related equipment. Collaborate or manage claims related Software and hardware
Support Service Sales with specific Technical questions related to GEA SFT equipment
Identify Customer needs
Offer and Execute Modernization, retrofits and / or upgrades available
Execute plant optimization
Execute the respective document closure for each activity related to field service, auto copy reports, final digital reports
Maintain tools, vehicle, safety elements, clothes delivered for the company in good condition to execute the assigned tasks
Comply necessary documentation, medical analysis, procedures to execute the assigned tasks
Remote support for customers and / or other service technician than need help in GEA SFT equipment
Training Field Service Technician in Basic and Intermediate Electrical technical tasks
Create and maintain an archive of machine electrical documentation, software and VF parameters
Collaborate with Service Sales and Logistics to analyze electrical spare parts security stock
Your Profile / Qualifications
University degree in Electronic, Electrical or Electromechanical Engineering or Technical degree in Electronic, Electrical or Electromechanical + experience in workshop or maintenance
Knowledge in PLC Siemens and or Allen Bradley
Experience in field service execution
Electrical and Automation skills
Electro mechanics skills
Experience to work in teams of service or maintenance
Experience in food and / or industrial process
Capacity to solve complex technical scenarios
Knowledge in Separation, and homogenization process
English Intermediate and local language
Be a good communicator written and verbal able to work with individuals across levels, functions, products, countries
Intercultural experience and skills
Be a good net-worker
Personal drive and a good balance between being a hands-on manager and the ability to think and act strategically
Be a good car driver
Knowledge of ERP (SAP) – CRM systems
Did we spark your interest? Then please click apply above to access our guided application process.