Field Service Engineer - Homogenizers

Field Service Engineer

We are currently seeking a dedicated and professional Field Service Engineer to join our team. This is a UK field-based role that will involve regular travel across the country, including overnight stays and significant mileage. The role will also require participation in an on-call rota, covering one weekend in every eight.

Core Responsibilities:

• Servicing, maintaining, and repairing SFT Homogenizers and separation equipment at customer sites.
• Communicating clearly with customers and keeping them informed during service visits.
• Preparing for site visits by ensuring parts, tools, and equipment are ready and in good condition.
• Using correct working methods and ensuring special tooling is clean, safe, and operational.
• Supporting workshop-based service and repair work when required.
• Keeping working areas clean and tidy and disposing of waste in line with guidelines.

Professional Responsibilities:

• Act professionally and courteously to deliver excellent customer service.
• Build strong relationships with customers and positively promote the company at every interaction.

Admin and Reporting:

• Complete service reports accurately and on time.
• Keep the Service Coordinator updated on your daily schedule.
• Report any damage to tools, equipment, or vehicles promptly.

Equipment & Vehicle Care:

• Look after company equipment and your service vehicle.
• Ensure both are maintained according to manufacturer and lease requirements.

Availability Requirements:

• Some overtime and occasional weekend work to meet customer needs.
• Participation in regular engineering team meetings.
• Flexibility to support changing workloads in a fast-paced environment.

Development & Growth:

• Ongoing training to expand your technical knowledge.
• Hands-on experience with a range of separation equipment and processes.

Your Profile / Qualifications:

• Qualified to a minimum City & Guilds standard in Mechanical Engineering (or equivalent).
• Strong mechanical knowledge is essential, with electrical knowledge considered a distinct advantage.
• Solid understanding of health and safety practices within the workplace.
• Experience servicing and upgrading high-pressure homogenisers, with typical pressure ranges from 100 to 2000 bar.
• Ideally familiar with the dairy, food and beverage, pharmaceutical, and chemical industries.
• Ability to work carefully, methodically, and safely, both independently and as part of a team.
• Must have a valid Right to Work in the UK. Please note we are not able to offer visa sponsorship for this role.