Sr Director, AI Software Engineering

Senior Director

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

The Senior Director will guide the evolution of Toolmate to ensure it remains an indispensable, proactive partner for Gartner associates by continuously integrating the latest AI techniques as they surface. By maintaining a consistent feedback loop with internal business leaders and users, the Senior Director will transform user needs into a roadmap that prioritizes agentic reliability, user trust, and measurable productivity gains.

What you'll do:

• Architect and lead the development & operational management of Gartner AI Toolmate
• Lead testing for emerging technology and help coordinate pilots across IT
• Design and lead a hybrid workforce where AI agents, human engineers and end users operate in a continuous feedback loop
• Meet with users to solicit feedback and inform our roadmap

What you'll need:

• 10 years+ as a software engineer and/or solution architect, including 3+ years in a leadership capacity
• Exceptional software engineering skills with the ability to troubleshoot complex problems
• Curiosity and eagerness to constantly learn new technologies
• Ability to manage effectively a team of engineers and AI agents
• Full stack architect/engineer with front-end, back-end, database and cloud expertise
• Front-end: React + Vite + Redux Toolkit
• Back-end: Express.js (ESM), LangChain, LangGraph, Azure AI Search, Azure Blob Storage
• Exceptional verbal / written communication skills and presentation skills
• Focus on user experience, security, product quality and operational excellence

What you will get:

• Competitive compensation
• Limitless growth and learning opportunities
• Ongoing mentorship and apprenticeship; leadership courses, development programs, technical courses, certification opportunities and more!
• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you
• A chance to make an impact – your work will contribute directly to our strategy
• Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices
• 20+ PTO days plus holidays and floating holidays in your first year
• Extensive medical, dental insurance and vision plan
• 401K with corporate match, immediate vesting
• Health-and-wellness-related allowance programs
• Parental leave
• Tuition reimbursement
• Employee Stock Purchase Plan
• Employee Assistance Program
• Gartner Gives Charity Match
• And much more!

At Gartner, Inc., we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 140,000 USD - 218,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.