Manager, Talent Management Operations

Manager, Talent Management Operations

Gap Inc. is seeking a driven and forward-thinking leader to join the Talent Management team as Manager of Operations. In this role, you'll lead high-impact projects that enhance our learning experience & talent lifecycle programs — advancing our vision to become a high-performing house of iconic American brands that shape culture. You'll report directly to the Director of Talent Management Operations and play a key role in shaping how we grow, engage, and enable our people.

What You'll Do:

• Build and maintain detailed project plans, track milestones, and ensure timely delivery across talent & learning initiatives, creating single roadmap view to identify synergistic opportunities
• Use data platforms to generate and analyze dashboards on key talent metrics, providing insights to HR and business leaders
• Conduct vendor and contract management; operate as a key point of contact for Global Procurement, when needed
• Evaluate and monitor intake / demand against resource allocation to drive insights around efficiency and Talent Management's service level to the business
• Support Talent Management's budget forecasting and tracking, as well as the design of processes used within Talent Management to request and spend budget
• Create and manage the Talent Management organization communication strategy (Town Halls, Coffee Chats, File management, quarterly newsletters, etc.)
• Drive operational excellence & efficiency through process optimization and removal of project roadblocks to improve team agility and enablement

Who You Are:

• Proven track record of leading project operations within complex, matrixed settings
• Ability to work collaboratively and influence stakeholders at various levels
• Exceptional communication, organizational agility, and systems thinking, with the ability to manage and navigate complexity
• Demonstrated success in driving process improvements and delivering measurable outcomes in fast-paced environments
• Ability to balance strategic intent with operational execution, solving challenges with a structured, outcome-driven approach
• Curiosity and enthusiasm for emerging technologies and trends that elevate the employee experience and operational performance
• 4+ years of experience in talent management operations, HR, or a related field.
• Experience with HR systems (e.g., Microsoft Office, Workday) and reporting tools, with a strong understanding of data management

Benefits at Gap Inc. include merchandise discount for our brands, competitive Paid Time Off plans, opportunities to volunteer, extensive 401(k) plan with company matching, employee stock purchase plan, and medical, dental, vision, and life insurance.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.