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General Manager - Shops At Hilltop

Lead the store team to deliver a best-in-class customer experience and achieve sales goals
Virginia Beach, Virginia, United States
Mid-Level
yesterday
Gap

Gap

A global retailer offering clothing, accessories, and personal care products for men, women, and children under various brand names.

General Manager - Shops At Hilltop

Full time 1544 Laskin Road, Suite 214, Virginia Beach, VA, US 23451

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What you'll do includes: analyzing results, identifying opportunities and making decisions in collaboration with the leadership team to drive key performance indicators; driving profitable sales through forecasting and scheduling; managing store budget for daily operations in support of the P&L building highly productive teams through sourcing, selecting and developing people; being accountable for team performance through coaching and feedback; teaching and training to build capabilities; leading the implementation and execution of all Standard Operating Procedures and initiatives; creating an inclusive environment; implementing action plans to maximize efficiencies and productivity; performing Service Leader duties; representing the brand and understanding the competitors; promoting community involvement; leveraging OMNI to deliver a frictionless customer experience; and ensuring all compliance standards are met.

Who you are includes: 3-5 years of retail experience leading others; a college degree or equivalent experience preferred; demonstrated ability to deliver results; ability to effectively communicate with customers and employees; ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.; ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays; ability to travel as required; business acumen skills; established time management skills; and strong planning and prioritization skills.

Benefits at Athleta include: merchandise discount for our brands; one of the most competitive paid time off plans in the industry; employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice; extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay; employee stock purchase plan; and medical, dental, vision and life insurance. For eligible employees.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

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General Manager - Shops At Hilltop
Virginia Beach, Virginia, United States
Operations
About Gap
A global retailer offering clothing, accessories, and personal care products for men, women, and children under various brand names.