IT Support Specialist (m/w/d)

IT Support Specialist (M/W/D)

In a dynamic world, the value of education for future visions and security cannot be overstated. Both in private and professional environments, appropriate education continually opens new perspectives and potentials. This is where Galileo Global Education comes in: as an internationally operating education group, we enable young people from all over the world to access science and practical teaching, and thus higher state-recognized educational qualifications.

Worldwide, more than 200,000 students are enrolled in educational institutions of Galileo Global Education. In Germany, we are a private educational provider with the brands Macromedia (University and Academy), PFH Private University of Göttingen, AKAD University, and our partner brand Cours Florent on a successful expansion course. In addition to our online offerings, we maintain campus locations throughout Germany – so we are represented in Berlin, Düsseldorf, Frankfurt, Freiburg, Göttingen, Hamburg, Cologne, Leipzig, Stuttgart, and Munich.

With our daily commitment, we help young people and adults both at the start and in a professional context to a fulfilling and opportunity-oriented future. The meaningfulness of this task is our greatest motivation. If this challenge also piques your interest, we look forward to your application.

For our location in Stuttgart, we are looking for an IT Support Specialist (M/W/D) in full time, starting soon and on an indefinite basis.

These Tasks Are Expected Of You

• 1st and 2nd level support
• Setup and commissioning of end devices
• Technical support at events
• Participation in nationwide IT meetings
• On- and offboarding of students, lecturers, and staff
• Exchange of IT equipment
• Contribution to IT projects
• Recognizing and improving IT processes in Office 365

This Is What You Can Bring To Us

• IT coordination on campus. Following up with internal IT departments
• Orders – resource management
• Helpdesk: admin of the day. (Helpdesk dispatching, 10 most frequent IT issues)
• Helping hands on site
• Coordination on campus regarding requirements
• Monitoring IT systems using IT boards
• On-offboarding of students, staff, and external lecturers
• Trainings
• Focus on key areas in IT fields
• Documentations

Your profile may not cover everything, but convince us that you are still the ideal candidate for us!

This Is What You Can Look Forward To

• The lively and dynamic environment of a private educational institution
• A varied field of activity with highly motivated colleagues
• An attractive and performance-based salary and other company benefits such as further training and online language courses
• 5 days of education leave nationwide with a subsidy of up to 500 € per calendar year
• EGYM Wellpass: For only 25 € per month, access to 9,000 fitness studios, swimming pools, wellness offers, and more nationwide
• Independent and self-responsible working
• Careful induction in an engaged and collegial team
• Modernly equipped workplaces as well as possibilities for mobile working
• Shaping the workday with high self-determination and responsibility with short decision-making paths

If you are intrigued by this task, impress us with your compelling application documents. Please indicate your possible start date.