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GAF Energy Supervisor For Interconnection Team

GAF Energy is seeking a Supervisor for the Interconnection Team to own and drive the interconnection and incentives processes for solar roof and BESS projects. This exciting role will report to the Director of Design and Customer Operations and will lead and supervise a team focused on initial application to final grid connection for residential, multi-family, and small commercial applications. The Interconnection Supervisor will be responsible for coordinating team schedules, resources, and equipment, as well as developing workflow and process improvements. You will review and maintain accurate metrics, ensuring that projects are completed on time, delivered effectively, and meet high-quality standards.

Essential Duties:

• Ensure the Interconnection Team is submitting accurate and timely applications to utilities and incentives program administrators.
• Ensure and contribute to the daily updates and project status management within our CRM system.
• Create, maintain, and advise on any system reporting requirements for KPIs and process improvements.
• Ensure and contribute to proactive phone and email communication with internal and external stakeholders to ensure the timely acquisition of necessary documentation and a clear understanding and communication of requirements.
• Develop and build process enhancements, such as incentive database, software usage optimization, process automation, application templates design, critical reports generation, and summarizing information for other departments.
• Analyze, document, and maintain interconnection and incentive requirements and processes for various municipalities, states, and utilities within our systems.
• Drive and ensure our partners and customers are receiving high-quality service.
• Work across teams to develop and implement new hire training and new process implementation training.
• Assign tasks to internal teams, assist with schedule management, and oversee team priorities and workload for Interconnection team members.
• Provide supplemental training and professional development for your direct reports.
• Monitor project progress, address any issues that arise, communicate status to all stakeholders, and work directly with Customer Operations team members to resolve blockers.

Who You Are:

• Passionate People Leader - You love to motivate, lead, and develop teams of top performers. You know how to get the best from your team, and you strive to create leaders across the organization.
• Experienced in Interconnection and Incentives Approvals Processes - You have excelled in finding the best methods to achieve approvals from many different utilities and incentives programs.
• Expert Coordinator and Communicator - You proactively communicate the plan to the team, and you keep the team unified to ensure that the plan comes together. You are vigilant in your updates to ensure that all team members know what needs to be done next. You are able to find and accomplish the next best action for your team.
• Performance Optimizer - Data and metrics are core to managing performance. You seek out new and innovative ways to make your team more efficient while maintaining the highest standards of quality.

Qualifications Required:

• Minimum of 3-5 years prior experience in utility, interconnection, and incentives application work, or similar.
• Minimum 1 year of supervisory experience.
• Proven experience working with cross-functional teams, especially high-performing organizations.
• Business analytics experience is a plus.
• Strong and consistent communicator, upwards and downwards. Effective listener.
• Excellent coordination and planning skills.
• Ability to understand stakeholders, align with process changes, and eliminate roadblocks.
• Maintain high energy and a high sense of urgency. Ability to work in a fast-paced environment and think on your feet.
• Clear and effective communicator in verbal, written, and presentation formats.
• “Think like an owner” mentality. What can we do to improve the business and our day-to-day within the Operations ecosystem at GAF Energy.

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications. Base Salary Range: $72,000-$92,000

We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. Our Family-Building benefits support the many different journeys to fertility and parenthood. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.