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Senior Manager, Operation Risk And Data Quality, Life Operations

Develop and oversee compliance and data governance frameworks for Bermuda insurance operations
Hong Kong
Expert
17 hours agoBe an early applicant
FWD

FWD

A pan-Asian insurer offering life, medical, general insurance, and employee benefits with a focus on digital-first customer experiences.

Job Title

We are seeking an experienced leader to drive compliance and data governance for our Bermuda entity. This role combines regulatory expertise with data quality leadership to ensure robust controls and actionable insights across the business.

The Job

Lead FATCA, CRS, and AML compliance programs; design and implement policies, controls, and remediation plans.

Act as subject matter expert on regulatory obligations; engage confidently with the Bermuda Monetary Authority (BMA) and external auditors.

Monitor regulatory developments and translate requirements into practical operational solutions.

Define and execute data quality frameworks, including profiling, cleansing, and remediation.

Establish KPIs and deliver dashboards/MI reporting to drive continuous improvement.

Partner with stakeholders across functions to embed compliance and data quality best practices.

The Person

10+ years' experience in compliance, operational risk, and/or data governance within financial services (insurance preferred).

SME in FATCA, CRS & AML with proven track record in reporting, control design, testing, and remediation.

Strong regulator engagement experience (BMA) and audit/inspection readiness.

Data quality leader: define KPIs, build dashboards/MI, and manage profiling, cleansing, and issue remediation.

Analytical and detail-oriented; hands-on with SQL/Excel and Power BI/Tableau; able to turn data into actionable insights.

Influential leader and stakeholder-savvy collaborator; delivers outcomes across complex initiatives.

Excellent English communication (written & verbal).

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.

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Senior Manager, Operation Risk And Data Quality, Life Operations
Hong Kong
Operations
About FWD
A pan-Asian insurer offering life, medical, general insurance, and employee benefits with a focus on digital-first customer experiences.