Partnership Operations Analyst

Partnership Operations Analyst

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital and New Business Annual Premium Equivalent, respectively.

The Partnership Operations Analyst provides high-level operational, coordination, and analytical support to the Partnership Operations Head and the Chief Partnership Officer (CPO). This role is responsible for preparing executive decks, coordinating cross-functional inputs, maintaining governance documentation, and supporting strategic partnership initiatives. The role also handles ad hoc assignments that contribute to the overall success of the partnership function.

Executive and Strategic Support

• Support the Chief Partnership Officer and Partnership Operations Head in preparing strategic presentations, quarterly business reviews, and ExCom deck.

• Ensure accuracy, visual clarity, and alignment with business goals.

• Draft business cases and justifications for new initiatives or proposals requiring senior management approval, ensuring alignment with strategic goals and financial viability.

Operational Coordination

• Liaise with internal teams to gather inputs, track deliverables, and ensure timely execution of SBC and other partner-related initiatives and/or requests.

• Monitor timelines, action items, and milestones for partnership projects. Ensure follow-ups and accountability across stakeholders.

Governance and Compliance

• Maintain and organize governance-related documentation, including partnership agreements, compliance records, and operational workflows.

• Identify and recommend enhancements to partnership operations processes to improve efficiency and scalability.

Financial & Budget Management

• Assist in tracking, monitoring, and reporting on the partnership budget, ensuring alignment with financial plans and supporting budget-related analysis and forecasting.

Data Analysis & Reporting

• Collaborate with Partnership Analytics, System and Report Management Team, and Finance MIS to gather and synthesize data for dashboards, performance trackers, and executive summaries.

Ad Hoc Assignments

• Provide support on special projects, urgent requests, and other tasks as assigned by the Partnership Operations and Governance Head, NSH, and CPO.

Your privacy is a priority for FWD. The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.

FWD has partnered with Talocity Instasolutions Private Limited ("Talocity") to manage the initial filtering of candidate's profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform. The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.

When you apply, FWD will share your name, phone number, and email address to Talocity to contact you and conduct the initial screening and profiling process. Shortlisted candidates will then be contacted by FWD for the face-to-face interview.