Business Service Advisor

Business Service Advisor

Go.Compare is one of the UK's leading price comparison websites, helping millions of people make smarter financial decisions every year. We provide a fast, transparent, and reliable way to compare a wide range of products and services, from car and home insurance to energy, broadband, and more. Our mission is simple: to empower consumers with the information and tools they need to find the right deals for their needs, saving them both time and money. Backed by innovative technology and a commitment to customer-first thinking, Go.Compare continues to be a trusted partner for households across the UK.

As a Business Service Advisor, you'll play a key role in providing excellent service to our external partners and stakeholders, ensuring effective handling of change management, misquotes, due diligence, and data processing. You'll be multiskilled across Group Business Service, managing data processes, supporting business-to-business communications, and maintaining expert product knowledge to assist both partners and internal teams.

Reporting to the Senior Business Service Manager, you'll work closely with colleagues across departments, escalating inconsistencies and identifying trends to support continuous improvement. You'll also contribute to regular service updates for key stakeholders and be encouraged to undertake ongoing personal development, expanding your expertise within the wider Business Service Team.

Experience working within a business to business role.

Excellent knowledge and experience of working with excel.

Good verbal and written skills.

The expected range for this role is £25,000- £26,000.

This is a Hybrid role from our Central Cardiff Office, working three days from the office, two from home.

… Plus more great perks, which include:

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level Professional 7

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

Your Interview Roadmap...

• Applications Close on XXX
• An initial video call with Talent Acquisition
• A Virtual/In Person 1st Stage Interview (at our XXX office)
• An Assessment for you to complete
• A Virtual/In Person 2nd Stage Interview (at our XXX office)

Please let us know if you need any reasonable adjustments made so we can give you the best experience!