Senior Consultant - Salesforce

Senior Salesforce Consultant

fusionSpan is a dynamic, fast-paced organization. We are a team of highly committed individuals who are inspired by the role technology plays in society. Our lead business analysts are capable of leading requirements gathering for enterprise, multi-phase, multi-platform projects.

The role is based in our Nagpur office, India. The hours for this role are between 3:00 pm to 12:00 Midnight IST. We offer a hybrid workspace, for which you will have to work from our Nagpur office up to 5 days per week.

A Senior Salesforce Consultant can work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators, recognizing any gaps in their skills and filling those.

Responsibilities:

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms,
• Work with development team members to craft innovative and potentially complex, cutting-edge solutions to address functional gaps,
• Serve as a mentor and advisor to other consultant team members,
• Provide insights and recommendations to company leadership,
• Coordinate and communicate with external client resources effectively and professionally,
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
• Understand data requirements and coordinate with data analysts for any data needs,
• Work in tandem with project managers and development teams to ensure timely, on-budget delivery of work products.

Required Qualifications:

• At least 3+ years of business analysis experience with a consulting firm or a professional services firm (or other large enterprises),
• At least 3+ years of business analysis experience for technology or technology services implementation projects,
• At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies,
• Demonstrated successful solution crafting,
• Salesforce implementation or administration experience.

Preferred:

• 3+ years of business analysis experience working in the non-profit or association industry,
• Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non-profit organizations,
• CPQ Certification preferred,
• Experience in Revenue Cloud,
• Finance and accounting, or the implementation of technology platforms for these.

Our Company Values:

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients' evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.

What we offer:

• Health Insurance – 100% covered for the employee,
• Complimentary refreshments in the office,
• 15 days of paid vacation – increases with tenure,
• 10 paid federal holidays,
• Business casual dress code,
• Modern office with a flexible working area.

About fusionSpan:

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Our company values:

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients' evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.