Informatic Support Personnel

Informatic Support

FurstStaffing is looking for an Informatic Support person to join the staff of a local medical community. The ideal candidate will exhibit excellent customer relations and document management. Duties include informing clients on clinic programs and protocol and managing patient flow through scheduling and pre-registration. The Informatic Support person will work directly with the Medical Unit Manager and must comply with established policies and procedures, objectives, HIPAA, safety, and environmental standards. This is a Furst-to-Hire opportunity.

Hours: Rotate between 8am-4:30pm and 9:30am-6pm; one evening shift each week, 11:30am-8pm, and one Saturday per month 8am to 12pm

Pay: $15.23, but pay increases with strong longevity and bi-lingual abilities

Informatic Support Responsibilities:

• Coordinate with staff to optimize consistent patient flow
• Accommodate all scheduling needs using clinic standards and guidelines
• Answer calls and transfer to appropriate connection
• Must be able to respond quickly and in a professional/courteous manner
• Prioritize, collect, and print patient documents for the provider team
• Pre-register patients for appointments

Informatic Support Requirements:

• Bilingual in Spanish/English preferred
• Ability to triage patient calls
• High school diploma or equivalent
• Associates degree with a concentration in healthcare preferred
• Demonstrate good time management and responsibility
• Exhibit good follow-through and use good judgment
• Communicate effectively with patients, staff, and external agencies
• Ability to work in a fast-paced environment
• Strong customer service skills
• Demonstrate reliability and punctuality
• Ability to understand and follow verbal and written communication; being bilingual preferred

Please apply here or contact Denessa or Courtney at 815-229-7810.