Employee Benefits Account Manager

Employee Benefits Account Manager

The Employee Benefits Account Manager is responsible for supporting the day-to-day customer service support of client accounts and provides clerical support to the Employee Benefits team.

Responsibilities

• Provides customer service support to all Employee Benefits clients.
• Effectively works with Sales Executive to communicate due dates, timelines and proposals.
• Works with carrier markets as well as general agencies to obtain rates for all lines of coverage including medical, dental, vision, life and disability.
• Assists clients with benefit eligibility management with a variety of insurance carriers.
• Maintains records and updates client portal.
• Prepares Employee Benefit communication and client facing meeting materials for Employee Benefits Manager and Employee Benefits Account Manager.

Job Qualifications

• 5+ years of employee benefits account management, retention or customer service preferred.
• Life & Health license required, or must be obtained within first 30 days of employment.
• Sound organizational skills and ability to multi-task.
• Strong oral and written communication/presentation skills.
• Ability to work independently and as part of a team.
• Driver's license and reliable transportation required.
• Strong Excel proficiency required.

Benefits

401(k) matching, dental insurance, health insurance, health savings account, life insurance, paid time off, parental leave, professional development assistance, profit sharing, referral program, retirement plan, vision insurance.

License/Certification

Life & Health Insurance

Job Type

Full-time, direct hire

Work Location

On-site, Rockford, IL, Work from home – currently one day per week once training is complete

Primary Schedule

Monday to Friday 7:45-4:00 PM One late day per week – 8:30 AM-5:00 PM

Salary

$60k+/year, depending on experience.

Please apply directly to the Employee Benefits Account Manager position or contact Rachel with any questions.