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1st Shift - customer Service
Assist clients with order fulfillment and shipment tracking efficiently
Rockford, Illinois, United States
Entry Level
yesterday
Furst
A staffing agency specializing in connecting employers with job seekers in industrial, clerical, professional, and technical positions.
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Customer Service Opportunity
Use your customer service skills and work in the busy office of an established transportation company. This full-time customer service opportunity will allow you to work with and assist clients primarily via email, but also by phone. The customer service position involves a variety of time-sensitive duties requiring attention to detail. The customer service position is a first-to-hire opportunity.
Hours: 9am-5pm M-F
Pay: $17.00/hour
Customer service responsibilities:
- Managing order fulfillment
- Resolving customer inquiries
- Tracking shipments
- Coordinating with carriers and internal teams
- Processing documentation (like invoices and Bills of Lading)
- Optimizing logistics processes for timely and efficient deliveries
Customer service qualifications:
- Logistics coordination
- Administrative tasks
- Problem solving
- Communication & interpersonal skills
- Organizational & multitasking skills
- Technical proficiency (e.g., Gmail, Google Sheets)
- Computing skills
- Data entry skills
If you are interested in the customer service position, we want to hear from you! Please apply here or contact Courtney or Denessa at 815-229-7810.
About Furst
A staffing agency specializing in connecting employers with job seekers in industrial, clerical, professional, and technical positions.