Loan Operations Analyst

Loan Operations Analyst

We are looking for a Loan Operations Analyst in our Operations team. Our Loan Operations Team is focused on supporting the efficient and accurate flow of borrowers through our lending process. We partner with our Sales Team and Underwriters to assess, verify, and document each loan opportunity.

We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.

This is a busy admin role where you will be reviewing and processing loan applications to provide fast, efficient funding to small businesses in the UK.

• Reviewing financial accounts, bank statements and risk reports to process loan applications
• Completing know your customer (KYC) checks during the borrowers on-boarding journey and referring cases to our AML and Fraud teams where required
• Use third party systems to collect information on the applicant and their business
• Perform rigorous quality assurance: Reconcile loan documents and internal system data for completeness and accuracy
• Working in a collaborative team environment
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we're looking for:

• At least 6 months experience in a high volume operations or administrative role
• Ability to work to deadlines and business goals in a fast paced, dynamic environment
• Excellent attention to detail, self motivation, strong organizational skills and ability to follow procedures
• Ability to complete tasks that are repetitive in nature
• Willingness to learn and adapt with ever evolving policies and procedures
• It would be great, but not essential, if you had familiarity with financial documents, bank statements and identification documents

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidized lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.