Fund Operations Associate

Transfer Agency Specialist

At fundcraft, we're revolutionising the fund industry through a fully digital, integrated, and scalable product: digital fund operations. Our Transfer Agency team plays a key role in this mission by ensuring accurate and efficient investor onboarding, transaction processing, and investor recordkeeping for alternative investment funds.

As part of the Product Delivery department, the Transfer Agency function sits at the core of client delivery and regulatory compliance. You'll work closely with internal and external stakeholders to support fund managers and their investors throughout the investor lifecycle, while leveraging technology to streamline and elevate the TA experience in the fundcraft way of working. We're looking for detail-oriented professionals who thrive in fast-paced environments and are motivated to challenge the status quo of traditional fund administration.

This position is based in Spain and reports directly to the Manager in Transfer Agency & Register.

Key Responsibilities:

• Maintain and update shareholder registers on the platform.
• Extract and prepare shareholder registers as required.
• Initiate and configure the closing process on the platform, ensuring all fundraising methodologies and details (e.g., board date, commitments, share classes, geography, LP type) are correctly set up.
• Verify investor KYC completion and the availability of signed subscription agreements.
• Collect signed minutes and resolutions, finalise the process, and notify the client.
• Monitor API notifications and ensure proper registration on the platform (when applicable).
• Open transfer processes or coordinate with the client as per SLA.
• Collect signed legal agreements and input transfer details into the platform.
• Initiate the capital call or coordinate with the client via API, depending on SLA.
• Verify compliance for any blocked investors and address issues as needed.
• Confirm reconciliation with Accounting before generating calculations.
• Apply necessary fees, discounts, or side letter conditions as per the LPA.
• Send calculations for client review, distribute notices to investors, and ensure proper uploads to relevant portals.
• Track and record all investor transactions (subscriptions, redemptions, transfers, switches).
• Store all investor agreements (side letters, LP agreements) and updates, notifying KYC/AML of changes.
• Manage direct subscriptions, capital calls, distributions, and share transfers on the platform.
• Reconcile payments and verify distribution payments to LPs in coordination with the Accounting system.