Manager, Sales
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
We are looking for a dynamic and results-driven Manager, Sales to lead our sales team. The ideal candidate will bring extensive experience in managing mid sized SaaS sales teams and a proven track record of driving marketing-leading revenue growth.
Primary Responsibilities:
- Lead sales organizations across multiple business units within a vertical, potentially expanding to other areas.
- Build and manage an inbound/outbound sales organization, targeting vertical B2B SaaS and payment solutions from SMB to Enterprise levels.
- Design sales tactics and resourcing plans, ensuring effective execution and achievement of sales goals.
- Directly accountable for leading, coaching, and managing individual and team performance to meet or exceed sales quotas.
- Lead forecasting efforts, pipeline management and backlog inspection to achieve sales quotas. Host weekly sales pipeline reviews and win/loss evaluation meetings.
- Roll up weekly sales forecasts to executive leadership.
- Monitor and analyze sales performance, providing timely feedback and driving improvements in sales methodologies and outcomes.
- Develop new sales approaches to penetrate target customer markets.
- Act as a hands-on leader, monitoring outbound activity and conducting pipeline reviews.
- Develop standard operating procedures for efficient and effective sales processes.
- Contribute to regular budget and sales forecasting processes.
- Drive performance on key metrics through sales excellence efforts, including:
- Net new customer growth
- Expansion sales
- Recurring software and services revenue growth
- Support administrative processes and initiatives to ensure effective team management and organizational success.
- Drive and foster a positive organizational culture by exemplifying and promoting our core values and behaviors, ensuring alignment with company standards and nurturing an environment of collaboration, continuous improvement, and performance.
- Set performance goals and regularly evaluate the team's progress, providing feedback and guidance to ensure high standards are met.
Skills & Competencies:
- Strong business acumen with a focus on achieving revenue goals.
- Expertise in leveraging data to inform strategy, optimize tactics, and drive results.
- Proficiency in building, developing, and leading high-performing sales teams.
- Advanced knowledge of Salesforce and sales engagement platforms.
- Excellent communication skills across all levels of an organization, both in-person and remotely.
- Strong analytical and problem-solving skills.
- Detail-oriented and organized, with the ability to effectively prioritize tasks.
- Ability to thrive in a fast-paced, dynamic, team-oriented environment.
- Demonstrated ability to manage prospecting efforts, sales processes, pipelines, and contracts.
- Knowledge of SaaS solutions and the buyer-centric sales approach.
- Ability to partner with product and marketing teams to on go to market strategy for new products.
- Capacity to think ahead, set clear goals, and develop long-term plans to achieve organizational objectives.
- Capable of bringing together diverse individuals, fostering a positive team environment, and promoting collaboration and teamwork.
- Demonstrated ability to develop new markets and territories.
Minimum Qualifications:
- 8-10 years of B2B selling experience to SMB, mid-market, and/or enterprise customers.
- Direct experience leading sales for a $50mm-$100mm SaaS P&L
- Experience selling software with payments preferred
- Experience building and managing best-in-class sales teams of > 10 people in a distributed environment
- Travel as required by business needs
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.