Associate Director, P&C Operations
We are seeking an Associate Director, P&C Operations to lead our Denmark P&C Operations team and elevate how we deliver HR services at scale. In this role you will shape and scale a modern P&C operations engine with visible impact across the site and partner with senior leaders on high-priority initiatives.
You are an operationally involved leader who thrives in a role where leadership and execution go hand in hand. You'll combine operational excellence with hands-on leadership—driving daily service delivery, enabling compliance, and powering data-driven decisions for leaders across the site.
In this role you will lead a Denmark based team of 2 P&C Operations professionals, 1 Operations business support and 1-2 student assistants. You will be part of a 20+ strong, high-energy P&C organization in Denmark, spanning Business Partnering, Talent Acquisition, People & Leadership Development, and Communications. You will partner closely with Global P&C Center of Excellence, Site Leadership Team members and P&C Business Partners.
You are a member of the Denmark P&C leadership team and report to the Sr. Director, P&C Denmark. The role is hybrid and located at our Hillerød site in Denmark.
What You'll Do
P&C Operations
- Drive daily P&C operations and administration through the team with clear priorities and standards ensuring:
- Timely responses to HR mailbox and high-quality employee experience
- Timely drafting of employment contracts and addendums
- Planning of the monthly new hire onboarding program
- Lead and prioritize team tasks using visual daily management and strong processes
- Build and implement processes to ensure GDPR compliance in partnership with Legal
- Maintain strong collaboration with Payroll and participate in monthly coordination meetings to improve processes and resolve issues
- Manage ad hoc daily tasks and operational projects
Workday / HRIS
- Own all Workday processes and site-level data administration (data entry, maintenance, and quality)
- Partner closely with the Global HRIS COE on governance, enhancements, and integrations
- Contribute to the global Workday implementation and drive local implementation of new global processes—including change management and manager training
Local Compensation
- Act as the site compensation liaison to the Global Compensation COE in processes such as merit, promotion windows, bonus, local LTI in partnership with Global Compensation
- Partner with Finance and Payroll to ensure accurate, compliant execution
- Own adherence to the Global Compensation Compliance Framework for the site
- Ensure all site positions are leveled in line with the company's job architecture; serve as gatekeeper for consistency
- Lead the EU Pay Transparency Directive project for the site—build the roadmap, ensure compliance, and drive local execution and change management
- Drive additional ad hoc compensation projects as needed
Mobility and Cross-Border Work
- Serve as the site liaison to the Global Mobility COE
- Lead alignment and administration of cross-border, immigration, and relocation processes and policies for the site in partnership with Global COE, Global Tax, and Finance
- Act as site SME and process owner; manage ongoing interactions with relocation agencies, SIRI, and other external vendors/advisors
Data and Analytics
- Ensure high-quality people data across systems and processes
- Build and own people data dashboards with key metrics and KPIs; deliver insights and recommendations to BPs, SLT, and other senior leaders
- Partner with Global COEs, Finance, and other stakeholders to align metrics and reporting
What You Bring
- Minimum 10 years of experience in P&C/HR Operations, Shared Services, HRIS, or related fields
- Relevant Master's Degree
- Proven people leadership experience
- A player-coach mindset leading the team while remaining operationally involved
- Strong process orientation and continuous improvement mindset; data-savvy with an eye for quality and detail
- Demonstrated stakeholder management skills across a global/local matrix—from shop floor to senior leadership
- Experience with compensation processes, mobility programs, and Workday
- Understanding of Danish labor law dynamics (CBAs, Works Council, shop stewards, etc.)
- Fluent verbal and written English skills
Your leadership style is inclusive and involving focused on elevating the employee and manager experience in every interaction. As a skilled coach, you develop team capability through constructive feedback and growth-oriented conversations.
As a person you are action-oriented, and results-driven—balanced with empathy and active listening. You demonstrate high ownership and follow-through, set clear priorities, meet commitments, and hold yourself and others accountable. Change-ready and resilient, you plan and lead effective change management, training, and adoption. You have a continuous improvement mindset, using data to identify root causes, simplify processes, and measure impact.
You are a collaborative partner who builds trust and communicates with clarity, tailoring complex topics into simple, actionable messages for different audiences.
Application
Please upload your CV as soon as possible as we are screening candidates on a continuous basis.