Techincal Support Solar Energy (getafe)

We Are Hiring!

At Fronius Spain we offer a job opportunity for Solar Energy Area.

Main Tasks

Providing excellent and timely national customer support via technical consulting and assistance for customers (sales representatives, FSP, installers) involving pre-sales assistance, PV system-sizing and monitoring.

Assisting with support cases via phone and/or email as well as on-site when necessary.

Training customers (conducting seminars) in house or on-site.

Creating technical and training material.

Assisting in national Sales Exhibitions or Trade Fairs.

Interface function with Technical Support International.

Requirements

Education, skills and knowledge:

• Diploma in electronics
• Professional education
• Training/knowledge in renewable energies would be a plus
• Professional experience
• Professional experience in customer service, repair/after sales service
• Customer orientated attitude
• Have a self-motivated attitude with the ability to solve problems and provide superb technical advice
• Excellent communication skills
• Strong MS Office skills including MS Dynamics CRM
• Technical understanding and eagerness to learn
• Willingness to travel

Languages

• National language as a native language
• Spoken and written English including technical vocabulary
• Basic German an advantage

What We Offer

As part of our team, you will have the opportunity to work on numerous projects and develop your skills in a multinational, dynamic and stimulating environment. Without losing a familiar and close atmosphere.

Employment stability. Flexible schedule and reduced working time in summer and every Friday of the year. Welcome plan and monitoring of your professional development. You will enjoy the possibility of large social benefits (such as private health insurance, restaurant ticket, public transport ticket and childcare, continuing training programs...). As well as a competitive salary in the sector. Fruit at the office, working from home possibility depending on type of position, company activities. As well as extensive conciliation measures. At Fronius Spain, we value and promote diversity in all its ways. We strive to create an inclusive environment within our community, fostering an environment where people are welcome, respected and valued and have equal opportunities within the company.