Technical Support Specialist

Technical Support Specialist

Freese and Nichols is seeking a Technical Support Specialist to join our Dallas, Texas office. In this role, you will perform a wide variety of general administrative and clerical functions to provide assistance and support to the Austin office.

Support project initiatives and efforts through tasks such as:

• Performing work to ensure projects are on schedule and budget & review for completeness and format.
• Working with technical staff and project managers to keep projects progressing
• Assisting technical staff and project managers with document control, formatting and project management tasks.
• Supporting overhead of technical group(s) (coordinate meetings, lunches, handouts, etc.).
• Editing and formatting specifications and technical documents. Editing and developing proposals and shortlists.
• Other duties as assigned. This job description is not designed to cover or contain a comprehensive list of activities or responsibilities that are required of the employee for this job. Duties and activities may change at any time.

Qualifications:

• High School diploma or equivalent
• 5+ years of experience of technical support work
• Experience with preparing documents in Microsoft Outlook, Word, PowerPoint and Excel

Preferred Qualifications:

• Associate degree in related field

At the heart of our culture is our LEADS values (Learn continuously, Engage as family, Act with integrity, Deliver quality, and Serve always). Each year, our employee engagement survey confirms that our leaders and our employees live our values.

We strive to be the firm of choice for clients and employees through innovative approaches, practical results, and outstanding service. For more than 130 years, we have been planning and designing the infrastructure our communities need: developing water supplies, designing roadways and bridges, preparing for natural disasters, and much more.

Besides our comprehensive benefits package, we offer paid overtime for salaried employees, an annual bonus, and access to company cabins in Red River, New Mexico. We are proud of our flexible work environment which includes a hybrid schedule with up to 40% of remote work, and an alternative work schedule program which provides a day off every other Friday.

Freese and Nichols is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.