Customer Service Coordinator - Freeman Health Essentials

Health Essentials Manager

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Freeman Health Essentials is the area's preferred provider for home medical equipment and services. Accredited through the Healthcare Quality Association on Accreditation (HQAA). Inside Health Essentials is a retail scrub shop providing scrubs, lab coats, shoes and medical equipment.

40 hours per week, day shift

Responsible for the day-to-day coordination and delegation of duties for the DME Customer Representatives and Orthotic Fitters at all Health Essentials location. Assist the Assistant Director of Durable Medical Services with providing orientation and on-going education of customer service staff and Orthotic Fitters. Collaborates with Assistant Director to enhance working relationships with other departments. Assist with goal development, monitoring, staffing and productivity of the customer service staff and Orthotic Fitters.

Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! Health, vision, dental insurance. Retirement with employer match. Wellness program with discounts to Health Insurance or Cash Bonus with Participation. Milestone payments with longevity of employment. Paid time off (PTO). Extended Sick pay. Disability pay. Learning Center designated only for Freeman Family members. Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.