Business Support Specialist

Job Title

To research and develop growth opportunities within existing portfolios to unlock new revenue opportunities

Increased growth and volumes through successfully obtaining business opportunities

Manage costs / expenses within approved budget to achieve cost efficiencies

Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions

Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members

Identification of new lead opportunities within industries not previously pursued to be shared with the industry

Support with target balancing and structuring by applying own Cash knowledge and understanding the impact of the limit requirements for the client to use our Online solutions

Comply with governance in terms of legislative and audit requirements

Manage Online Research as a project within various industry portfolio's with suitable reporting, access to information and monitoring of results and to proactively change of process if the required results are not being achieved

Update systems with client information e.g. Siebel Pipeline, revenue reporting by inputting and assisting with creation of client presentations and supporting documentation to enable the Banking Specialist

Identify and define specific tools or processes including standard MIS extracts and industry trends to enable tangible results to be provide to Banking Specialists

Manage own development to increase own competencies