Sales Advisor

Sales Advisor

At Sofa.com we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that's exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers - we can be sure we're giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.

We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Chelsea Flagship showroom. This is a 30 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

Job Description

Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range

Maintaining our high showroom standards and visual merchandising in store

Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered

Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date

Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards

Proactively improving and updating knowledge of product & interior trends

Qualifications

Must be over the age of 18 years

Experience within retail alongside proven experience with interiors/furniture

Strong sales experience and awareness of trends to support the customer in styling their rooms/homes

Be ambitious and confident, with a strong can-do attitude

Be enthusiastic and dedicated to providing excellent customer service

A desire to work as part of a team to generate fresh and innovative ideas

Proficiency in MS Office and general IT

Here at Sofa.com, we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers, including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances.

As such, all candidates must be over the age of 18 years and comfortable offering credit products to our customers.

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Our Values

Think Without Limits – Move fast, be bold, and bring the team with you

Own It and Back Yourself – Take responsibility, master the basics, and drive results

Be Relevant – Stay connected to our people, our partners, and the planet

Due to high levels of interest, vacancies may close early. We recommend applying as soon as possible.