Devops Tech Lead

Devops Tech Lead

At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us? Our vision- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world's best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own it and back yourself - Own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Are you passionate about building resilient cloud infrastructure, championing DevOps culture, and leading high-performing teams? We're looking for a Devops Tech Lead to join our dynamic Digital Engineering team and lead the development, operations, and continuous improvement of core platform services, cloud infrastructure, and DevOps practices.

This is a unique opportunity to shape the technical foundation that powers over 50 websites and 10 mobile applications for some of the UK's most iconic retail brands.

As a Devops Tech Lead, you'll drive operational excellence, reliability, and scalability across our platforms. You'll guide a squad focused on cloud infrastructure, observability, incident response, and automation—blending technical hands-on work (approximately 30% of your time) with team leadership and strategic thinking.

Key Responsibilities

• Lead a high-performing DevOps/Platform squad responsible for infrastructure-as-code, observability, CI/CD, and cloud operations.
• Drive the design and implementation of scalable, secure, and highly available cloud environments (primarily Azure) using Terraform and modern DevOps tools.
• Spend approximately 30% of your time hands-on, contributing to IaC, automation scripts, monitoring setups, and critical system improvements.
• Guide your team through effective incident management, ensuring rapid resolution, root cause analysis, and continuous improvement of system reliability.
• Champion SRE best practices including error budgeting, SLAs/SLOs/SLIs, and proactive reliability engineering.
• Coach and mentor engineers through pairing, reviews, and architectural discussions.
• Collaborate with product and engineering stakeholders to define platform roadmaps and priorities.
• Continuously evolve our CI/CD pipelines, GitHub workflows, release strategies, and operational playbooks.
• Foster a DevOps culture with a strong focus on automation, security, observability, and accountability.
• Ensure effective Agile ceremonies and delivery practices are followed, adapting where needed for high-performing operations-focused teams.

What We're Looking For

• Proven experience leading DevOps or SRE teams, with a strong focus on infrastructure, automation, and operational excellence.
• Deep expertise in cloud platforms (preferably Azure), including identity, networking, cost management, and resource provisioning.
• Strong experience with Terraform and Infrastructure-as-Code principles in production environments.
• Practical knowledge of container orchestration (Docker, Kubernetes, AKS).
• Proficient with CI/CD systems and GitHub Actions or similar tooling.
• Experience designing and operating distributed systems with high reliability, security, and observability.
• Working knowledge of monitoring and alerting tools (e.g., Prometheus, Grafana, Azure Monitor, Honeycomb, or Datadog).
• Solid understanding of event-driven systems, RESTful APIs, and caching solutions like Redis.
• Effective communicator with the ability to collaborate across cross-functional teams and engage non-technical stakeholders.

Desirable Skills

• Familiarity with SRE principles, including SLAs, SLOs, and error budgets.
• Experience with incident management processes and tools like PagerDuty or Opsgenie.
• Exposure to security practices in DevOps, including secrets management and zero-trust architecture.
• Familiarity with MACH and composable architecture.
• Previous experience with cost optimization and FinOps in a cloud environment.
• Understanding of edge delivery networks, CDN configuration, and performance optimization.
• Hands-on experience with service mesh, policy management, or API gateways is a plus.

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.