Terminal Operations Coordinator, Athens Headquarters

Terminal Operations Coordinator

We invite you to join our passionate team at Fraport Greece!

We are responsible for operating, managing, and upgrading 14 regional airports in the most attractive destinations in Greece!

The ideal candidate will support safe, efficient, and compliant airport terminal operations, including passenger handling and PRM (people with reduced mobility) services. Additionally, the role contributes to operational planning, KPI monitoring, technical systems coordination, regulatory compliance, and continuous improvement of terminal procedures in accordance with ICAO, IATA, HCAA, and EU regulations.

What will you be doing?

• Support the terminal operations manager in daily terminal operations
• Assist in developing, updating, and implementing operational procedures
• Monitor terminal operations to ensure compliance with regulations and guidelines
• Review operational reports, ensuring proper case closure and follow-up
• Contribute to defining requirements for PRM systems, facilities, and equipment
• Support procurement processes for operational tools and equipment
• Monitor PRM facilities and systems, reporting disruptions and coordinating issue resolution with relevant departments
• Assist in developing technical concepts for PRM services, terminal improvements, and IT&T related projects
• Support PRM service development in line with EU Regulation 1107/2006
• Track KPIs, analyze performance, and recommend operational improvements
• Prepare operational, compliance, and performance reports
• Maintain documentation and provide administrative and project support