Operations Senior Manager/ Manager

Operations Senior Manager Or Manager

At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management and fintech, offering many ways to help investors make progress toward their goals. Talented teams working around the globe bring expertise that's both broad and unique. And our welcoming, respectful and inclusive culture provides opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

As part of our continued pursuit of growth and innovation in the asset management business, we are seeking an Operations Senior Manager or Manager (depending on experience) to strengthen our core operations team.

Franklin Templeton manages a broad range of asset classes, including traditional investments as well as alternative assets such as hedge funds and illiquid investments. This role offers the opportunity to engage in both global initiatives and internal strategic projects, contributing to the evolution of our operational capabilities.

Through process analysis and improvement, you will play a key role in building a highly efficient and accurate operations framework—helping drive the company's growth from the inside out.

Ongoing Responsibilities

Leading New Initiatives

Drive the planning and implementation of new operational projects related to a diverse range of products, including domestic investment trusts, discretionary investment accounts, and SLA accounts.

Operational Process Improvement

Identify challenges within existing workflows and lead initiatives to enhance operational efficiency and service quality through structured project planning and execution.

Cross-functional and External Collaboration

Coordinate and negotiate with internal departments and external partners, including sub-advisors, to ensure smooth operations and effective support during new fund launches or process changes.

Regulatory Compliance and Account Management

Manage tasks related to the introduction of new products, account openings and closures, and respond flexibly to regulatory changes and evolving market conditions.

Why This Role Is Compelling

This position goes beyond traditional operations management—it plays a strategic role that directly influences the broader business. By leading process improvements and driving new initiatives, you will contribute meaningfully to the organization's growth and transformation.

For individuals who embrace change and take initiative, this role offers significant autonomy and opportunities for professional development. As part of one of the world's largest asset management firms, you will gain exposure to global operations and industry dynamics, positioning yourself for a truly international career in asset management.

Qualifications, Skills, and Experience

• 5+ years of operational background and experience in asset management firms or trust banks.

• Strong knowledge in regulations and business procedures for separate accounts (Toshikomon) and Japan domiciled mutual funds.

• Strong knowledge of securities and regulations.

• Knowledge of products including derivatives and alternatives a plus.

Core Competencies:

• Demonstrated logical thinking, strong communication skills, and effective negotiation abilities.

• A proactive self-starter who can think and act logically. Able to operate effectively on both global and local levels, with a flexible and adaptive mindset.

PC and Language Skills

• Advanced level of Word/Excel/Power Point to analyze and create proposal materials.

• Business-level English, with the ability to participate actively in conference calls (speaking and listening).

Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.