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Guest Services Representative

Assist visitors effectively and ensure quality service in a hospital environment
Indianapolis, Indiana, United States
yesterday
Franciscan Alliance

Franciscan Alliance

A Catholic healthcare system providing a range of medical services in Indiana and parts of Illinois.

2 Similar Jobs at Franciscan Alliance

Job Title

Franciscan Health Indianapolis Campus

8111 S Emerson Ave Indianapolis, Indiana 46237

What You Can Expect

Hours can range from as early as 1030am to 11pm. This is a part time role.

Monitor inventory needs for required department equipment and supplies; place orders as required to maintain appropriate inventory levels.

Oversee the work of Volunteers, providing ongoing guidance and training to ensure quality of service.

Provide customer service by greeting and actively helping visitors who need assistance with transporting and wayfinding.

Deal calmly and courteously with upset or difficult visitors.

Solicit grievances and complaints from patients and family members on quality of service; act as a liaison between the patient and the department assists in resolving all concerns.

Qualifications

High School Diploma/GED Required

2 years Customer Service Preferred

Cardiopulmonary Resuscitation (CPR) Preferred

Travel Is Required: Never or Rarely

Equal Opportunity Employer

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

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Guest Services Representative
Indianapolis, Indiana, United States
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About Franciscan Alliance
A Catholic healthcare system providing a range of medical services in Indiana and parts of Illinois.