At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
We are seeking an experienced Senior Engineering Manager to lead our AI/ML engineering teams in building cutting-edge artificial intelligence solutions. This role requires a unique blend of technical expertise in AI/ML, proven engineering leadership, and strategic thinking to drive innovation at scale.
Define and execute the technical strategy for AI/ML initiatives across multiple product areas
Oversee the design and architecture of scalable ML systems, from data pipelines to model deployment
Drive decisions on technology stack, frameworks, and infrastructure for AI/ML workloads
Ensure engineering excellence through code reviews, design reviews, and technical mentorship
Stay current with AI/ML research and industry trends to inform strategic decisions
Lead, mentor, and grow a team of 15+ AI engineers, data scientists, and software engineers
Build high-performing teams through hiring, performance management, and career development
Foster a culture of innovation, collaboration, and continuous learning
Conduct regular 1:1s, performance reviews, and career development conversations
Champion diversity, equity, and inclusion initiatives within the engineering organization
Partner with Product Management to define AI product roadmap and priorities
Translate business objectives into technical initiatives and measurable outcomes
Manage multiple concurrent AI/ML projects from conception to production deployment
Establish and track KPIs for team performance, model quality, and system reliability
Balance innovation with pragmatic delivery to meet business deadlines
Work closely with Data Science, Product, Design, and other engineering teams
Communicate technical concepts and trade-offs to non-technical stakeholders
Represent engineering in executive discussions and strategic planning sessions
Build relationships with external partners, vendors, and research institutions
Drive alignment across teams on AI ethics, responsible AI practices, and governance
Establish best practices for ML model development, testing, and deployment
Implement MLOps practices for continuous integration and deployment of ML models
Ensure compliance with data privacy regulations and AI governance policies
Drive improvements in model monitoring, A/B testing, and experimentation frameworks
Manage engineering budget and resource allocation
13+ years of software engineering experience, with 5+ years focused on ML/AI systems
5+ years of engineering management experience, including managing managers
Proven track record of shipping ML products at scale in production environments
Experience with full ML lifecycle: data collection, feature engineering, model training, deployment, and monitoring
Deep understanding of machine learning algorithms, deep learning, and statistical methods
Proficiency in ML frameworks (TensorFlow, PyTorch, JAX) and programming languages (Python, Scala, Java)
Experience with distributed computing frameworks (Spark, Ray) and cloud platforms (AWS, GCP, Azure)
Knowledge of MLOps tools and practices (Kubeflow, MLflow, Airflow, Docker, Kubernetes)
Understanding of data engineering, ETL pipelines, and big data technologies
Demonstrated ability to build and scale engineering teams
Strong communication skills with ability to influence at all levels of the organization
Experience driving technical strategy and making architectural decisions
Track record of successful cross-functional collaboration and stakeholder management
Ability to balance technical depth with business acumen
Advanced degree (MS/PhD) in Computer Science, Machine Learning, or related field
Deep experience with Large Language Models (LLMs), Small Language Models (SLMs), and generative AI applications
Expertise in building production AI agent systems:
Experience with advanced agent frameworks: DSPy, Guidance, LMQL, Outlines for constrained generation
Knowledge of prompt engineering techniques: few-shot, chain-of-thought, self-consistency, constitutional AI
Experience with RAG architectures: vector stores, hybrid search, re-ranking, and query optimization
Expertise in training techniques: supervised fine-tuning, RLHF, DPO, PPO, constitutional AI, and synthetic data generation
Experience with parameter-efficient fine-tuning methods: LoRA, QLoRA, prefix tuning, and adapter layers
Knowledge of model optimization techniques: quantization (INT8, INT4), distillation, pruning, and flash attention
Extensive experience in dataset curation for LLM training:
Knowledge of data mixing strategies, replay buffers, and curriculum learning for optimal training
Experience with data augmentation techniques: paraphrasing, back-translation, and synthetic data generation using LLMs
Expertise in data decontamination and benchmark pollution prevention
Experience with workflow automation platforms: n8n, Zapier, Make for business process automation
Knowledge of enterprise integration patterns: event-driven architectures, saga patterns, and CQRS
Strong background in data science: statistical analysis, A/B testing, experimentation design, and causal inference
Experience with data mesh architectures and building self-serve data platforms
Expertise in data quality frameworks, data contracts, and SLA management for data pipelines
Experience with vector databases (Pinecone, Weaviate, Qdrant, Milvus, ChromaDB, FAISS) and embedding systems
Knowledge of privacy-preserving ML techniques: differential privacy, federated learning, secure multi-party computation
Background in specific AI domains: NLP, Computer Vision, Recommendation Systems, or Reinforcement Learning
Experience with LLM evaluation frameworks and benchmarking (HELM, EleutherAI eval harness, BigBench)
Hands-on experience with popular LLM frameworks: Hugging Face Transformers, vLLM, TGI, Ollama, LiteLLM
Experience with dataset processing tools: Datasets library, Apache Beam, Spark NLP
Publications or contributions to open-source ML projects
Experience in high-growth technology companies or AI-first organizations
Knowledge of AI safety, ethics, and responsible AI practices
Experience with multi-modal models and vision-language models
Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain